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The Impact Of Change Management In Nigerian Banking Industry
[A CASE STUDY OF UNITED BANK FOR AFRICA (UBA) STATION ROAD, ENUGU] -
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The research topic of this study is the impact of change management in Nigerian Banking Industry, A study of United Bank for Africa (UBA) station Road, Enugu. The research was a descriptive research, the researcher made use of primary sources and secondary sources of data. The primary sources of data was obtained through questionnaire and oral interview while secondary sources was sourced through texts books ,journals and magazines The population of the study was seventy seven (77) employees. The sample size was 77 employees of the bank. The finding revealed among others that change management results to quality services. The researcher recommended among others that management should ensure effective communication link between management and workers before any change process is embarked upon to attract co-operation from workers.
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CHAPTER ONE - [ Total Page(s): 3 ]CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Change as a fact of life in modern organization and in the world in general in at the same time a disruptive and disorienting event which people continue to resist. Individuals resist changes for reason ranging from self interest to low tolerance to change organization on its part tend to change plans, technologies organization structures, people etc to improve the standard level of the performance. Effective leadership in times of change will ... Continue reading---
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CHAPTER ONE - [ Total Page(s): 3 ]CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY Change as a fact of life in modern organization and in the world in general in at the same time a disruptive and disorienting event which people continue to resist. Individuals resist changes for reason ranging from self interest to low tolerance to change organization on its part tend to change plans, technologies organization structures, people etc to improve the standard level of the performance. Effective leadership in times of change will ... Continue reading---
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ABSRACT -- [Total Page(s) 1]
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