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The Effect Of Conflict Management On Business Organization
[A CASE STUDY OF I.T.C ILORIN]
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1.5 SIGNIFICANT OF THE STUDY
This research work has contributed immensely to the recognition of conflict as tool of maximizing the potential of work force and exposure as manages to the usage of conflict resolution as one tool of developing compatible objectives for the categories of stake holders.
It develops manager’s skills and insight into the mangemetn of conflict and rearing the conflict that cannot be elimnnated in organization. Academically, it contributed to the employers development of local hypothesis for the benefit of small scale industries and promoter and employe study on the topic.
This research work confirms that dynamism of other issues at hand and the velocity at which it duction benefits on conflict management.
1.6 SCOPE OF THE STUDY
The study is to critically examine, the conflict management in west Africa.
Portland cement plc and it focuses on the activities of the company within the (1989 – 1999).
The study also deals with various model conflict management sources and types of conflict.
The study, however, covers all categories of staff, the executive management, senior, Junior management, supervisor and other workers at the three concetion of the company that is in lagos Head office shagamu work and evekoro works.
Also, the study makes recommendations based on the findings about conflict. Some people may feel that a department must be accorded high recognition and others.
1.7 DEFINITION OF TERMS
1. Conflict: it is aprocess which begins when one part parcieve that the other had frustrated or is about to frustrate his/her own effort.
2. Collective agreement: It is the outcome of the collection bargaining on terms and conditions of employment between the employee (union) and employer.
3. Employee: This is the person formonitary mean compensation.
4. Employer: he is the one who employs other because of his possession of men of a production.
5. Government: She is an institution of people gathering together to control the affairs of a country.
6. Grievance: It is a response to a given situation or environment.
7. Management: It is the act of getting their done through other
8. Organization: It is an arrangement that from a comperate entity for the purpose of getting things done.
9. Strike: It is the temporary cessassions of work effect by employee in the pursuance of a grievance or demand.
10. Trade Union: An association of person in employment for collective strength in bargain or in regulation of employment relation.
INTRA ORGANIZATIONAL CONFLICT: UNDER THIS LEVEL OF CONFLICT, CONFLICT IS WITHIN ORGANIZATION. IT COMPRISES THE FOLLOWING
a. Vertical conflict: It is conflict between a supervisor and his subordinates.
b. Horizontal conflict: It exisk between employees or department at the same level.
c. Line staff conflict: It often occurs oven resources or the involvement of staff in line decision.
Inter organization conflict: This is the conflict that exists between two or more organization. This can occur because they interring dependent with suppliers customers, competition, government agencies and so on.
1.8 PLAN OF THE STUDY
The project is made up of five capters, which the introductory part of the study consist of background to the study, statement of the problem.
The objective of the study, research question chapter two comprise of the literature review of the topic while change three death with research methodology and background to the case study and chapter four is concerned with data which consist of summary conclusion and recommendations.
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ABSRACT - [ Total Page(s): 1 ]ABSTRACT   This project work is aimed enlighting the general public on the effect of conflict management on business organization.   A case study of international Tobacco company Limited Ilorin Kwara state of Nigeria.   The research has in mind that the result from this study will help to enlighten the readers of this research work, this will help to bring mind of the reader what conflict management is, and it effect on business organization international Tobacco company I.T.C.   ... Continue reading---
