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Analysis Of Corporate Leadership And Employee Empowerment In Selected Nigerian Banks
[A CASE STUDY OF DIAMOND BANK PLC, ECOBANK PLC, UNION BANK PLC, IN ENUGU]
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1.4 RESEARCH QUESTIONS The research work will attempt to provide answers to the following questions.
(i) What is the dominant/prevalent governance style?
(ii)
To what extent is the effect of employee empowerment on the employee
performance and the overall organizational performance?
(iii) Are employees truly empowered in the banking industry?
(iv) To what extent is there a relationship between the employee empowerment and organizational performance?
1.5
STATEMENT OF HYPOTHESIS Hi There is a relationship between the employee
empowerment and organizational performance. Ho There is no relationship
between the employee empowerment and organizational performances. Hi
The employee are truly empowered in the banking industry. Ho The
employees are not truly empowered in the banking industry. Hi There are
factors that calls for employee empowerment in the organization. Ho
There is no factor that calls for employee empowerment in the
organization.
1.6 SCOPE AND LIMITATION OF STUDY
The study will
be limited to only three commercial banks based in Enugu State. The
study intends to covers as many effects of governance style and employee
empowerment as possible as it affects organizational performance. There
may be omission and misinterpretation by the employee of the Bank. This
could be through lack of proper understanding of the questions asked,
forgetfulness or deliberate misinterpretation. This will tend to reduce
the degree of accuracy of the research work. Finally, there may be
problem of insufficient date; this could be as a result of an
availability of information from the required source.
1.7
SIGNIFICANCE OF THE STUDY With the licensing of new Banks and imminent
introduction of universal banking. The competition in commercial banking
is getting stiffer. Commercial banks sell virtually the same product
and king customer is very much aware since needs are ever changing, if a
company is not bale to satisfy its customers needs, the likelihood is
that its competitors will take over. Therefore, the success of failure
of service delivery depends on the ability to satisfy the customers,
which in turn depends on a large extent of the employee.
In effects
the study is relevant to the extent that it identifies the effects of
leadership styles and employee empowerment on organizational
performance. The banking sector would have to take advantage of
effective leadership style and employee, empowerment to remain
competitive. It will also prepare, the Banks for the greater tasks ahead
to satisfy Bank, customers and beat competitors.
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ABSRACT - [ Total Page(s): 1 ]The topic of this research is Analysis of corporate leadership and employee empowerment in Nigerian Banks. (A Case Study of three selected banks in Enugu State, Diamond Bank Plc, EcoBank Plc and Union Bank Plc). The population of the study was 365 while the researcher used the Yaro Yamani formular in the determination of the sample size, which was 190. The type of the research design used was survey research. The researcher used both the primary and secondary sources in obtaining the relevant da ... Continue reading---
