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Investigating The Implementation Of Quality Management Methods In Healthcare Institutions In Cameroon
[A CASE STUDY OF SOME SELECTED HOSPITALS IN MOKOLO, CAMEROON] -
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This study evaluated the implementation of quality management methods in healthcare institutions in Cameroon. Specifically the study focused on establishing establishing the perceptions of healthcare professionals towards the implementation of quality management methods in healthcare institutions, assess the challenges encountered in implementing quality management methods in healthcare institutions and assess the strategies for enhancing the implementation of quality management methods in healthcare institutions in healthcare institutions.
The survey design was adopted and the simple random sampling techniques were employed in this study. The population size comprised of employees in some selected hospitals in Mokolo, Cameroon. In determining the sample size, the researcher conveniently selected 57 respondents and 50 were validated. Self-constructed and validated questionnaire was used for data collection. The collected and validated questionnaires were analyzed using frequency tables and mean scores.
The result of the findings reveals that the challenges encountered in implementing quality management methods in healthcare institutions in Mokolo, Cameroon include; lack of adequate training for staff is a significant challenge in implementing quality management methods, limited financial resources affect the effectiveness of quality management initiatives, inadequate infrastructure and facilities hinder the implementation of quality management practices, and resistance to change among staff members is a major barrier to quality management implementation.
Therefore, the study recommended that organisations within the healthcare sector willing to improve their performance should consider implementing the ideals and hence increase their performance by imbibing the ideals of quality such as presented by TQM. This will mean that everybody in the organisation will think they practice quality with a resultant effect, reduced cost and improved quality of product and services.
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TABLE OF CONTENTS - [ Total Page(s): 1 ]CertificationDedicationAcknowledgementTable of ContentList of TablesABSTRACTCHAPTER ONE: INTRODUCTION1.1 Background of the study1.2 Statement of the problem1.3 Objective of the study1.4 Research Questions1.5 Research Hypotheses1.6 Significance of the study1.7 Scope of the study1.8 Limitation of the study1.9 Definition of termsCHAPTER TWO: REVIEW OF LITERATURE2.1 Conceptual Framework2.2 Theoretical Framework2.3 Review of Empirical studiesCHAPTER THREE: RESEARCH METHODOLOGY3.1 Introduction3.2 Re ... Continue reading---
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TABLE OF CONTENTS - [ Total Page(s): 1 ]CertificationDedicationAcknowledgementTable of ContentList of TablesABSTRACTCHAPTER ONE: INTRODUCTION1.1 Background of the study1.2 Statement of the problem1.3 Objective of the study1.4 Research Questions1.5 Research Hypotheses1.6 Significance of the study1.7 Scope of the study1.8 Limitation of the study1.9 Definition of termsCHAPTER TWO: REVIEW OF LITERATURE2.1 Conceptual Framework2.2 Theoretical Framework2.3 Review of Empirical studiesCHAPTER THREE: RESEARCH METHODOLOGY3.1 Introduction3.2 Re ... Continue reading---
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ABSRACT -- [Total Page(s) 1]
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