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Effective Communication As A Major Determinant Of Organisation Development
[A CASE STUDY OF COCA-COLA PLC, ILORIN]
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1.2 SCOPE OF STUDY
Important of effective communication in an organisation in the scope range of this project. It is to determine how an organisation plan and execute its communication process in order to achieve the aim and objectives of such an organisation.
This project will also analyse the various way in which effective communication has been a major determination of an organisation development.
With the help of the case study, it will also determines how the Nigeria Bottling Company (A case study) manages its communication system internally and externally with this sole aim of acquiring and apprehended end.
1.3 STATEMENT OF GENERAL PROBLEMS
This has been in term of the following:
1) The size and complexity of an organisation of the determines the rates of its communication of an efficiency in its organizational development.
2) Timing is very important in a situation where there is pension around the receive of the message could be in effective.
3) Personally and ego conflict has been a major set back towards effective communication. Perties may be seeking their personal different instead of the message this posing a problem against effective communication.
4) Irrelevancy in communication and it’s channels furthermore the meaning of the message and conflicting signals takes place.
5) Noise has been a feedback to, its an understandable or undaunted part which has contributed a problem to the effective of communication.
1.4 RATIONALE FOR THE STUDY
This study has been partial fulfillment of the requirement for the Award of National Diploma. The study has been known and understand the organizational development which is being redetermined by its effectiveness in its communication.
This study will enable us understand how effective of communication in an organisation determine the development in relation to the case study chosen for this project.
1.5 LIMITATION AND CONSTRAINTS
This project will be limited to the communication system of an organisation (A case study of the Nigeria Bottling Company Plc, Ilorin), with emphasis on effectiveness of communication in an organizational development and the various forms of communication used by the organisation based on the information supplied by the key officials of the Nigeria Bottling Company Plc, Ilorin, its constraints will be on the official of the company is irresponsness and the difficultly of getting a reliable information needed for this project work.
1.6 HISTORICAL BACKGROUND OF THE NIGERIA BOTTLING COMPANY PLC, ILORIN
The Nigeria Bottling Company was one of the companies under the leventis group of company before it was incorporated in the year 1960. The company is owned by the American Investor – having the largest share capital of sixty – eight percent (68%).
The Apapa Branch of the company was to be established in the country but the Oyingbo Branch in Lagos is the headquarter branch of the company.
The company has twenty – two branches as a whole and eight other epilated sister companies.
The choice of Nigeria Bottling Company Plc, Ilorin Branch as our case study is because of its numerous branches depots, mini depots, department and most especially because of its nearness to us. The company has eighteen department which must all relate together and work hand in hand to achieve the management objectives of the company.
The construction of the item branch was completed in the year 1979 and production works begans on 1st of October of the same year. The company started with only eight departments and presently as staff strength of about five hundred.
The Nigeria Bottling company produce various drink consumed National wide such as Cola-cola, fanta, sprite, tonic water, era water and many more product.
Presently, one can confidently say that seventy five present (75%) National wide drink consumed by Nigeria are form the company.
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