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An Online Hotel Booking System
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SCOPE OF STUDY
This study is aimed at finding out how effective the
online room reservation or booking system will improve the operations of
room reservations in hotels. However ,out of the several departments
that makes up the hotel, this research project is restricted to only one
section ( room reservation) section.
SIGNIFICANCE OF STUDY
Guests, Receptionist, Managers and hotel owners would benefit immensely when the new system is implemented, in the sense that:
Ø Guests would experience faster access time with the system.
Ø
Front desk office attendants (receptionists)would also experience
minimal efforts in attending to guests, as they would only need to
access the guests details through internet.
Ø The managers can
easily carryout an inventory to know the total number of guests that
checked in or out of the rooms,and those that booked in advance.
Ø Increased efficiency in the operations of the business would definitely bring about increased profitability.
STATEMENT OF PROBLEM
Ø Customers having little or no information about the hotels in their vicinity.
Ø A guest checking into a hotel room that is either too expensive or too unbefitting for his or her personality.
Ø Prolonged delay by the receptionist in retrieving certain information about any particular guest on demand.
Ø
Possibility of fraud by the receptionist in not documenting officially
information about some guests that checked into the hotel rooms.
LIMITATION OF THE STUDY
I
was faced with the following constraints which also limited the
researchers effort in the developing of a comprehensive software needed
in room reservation.
TIME CONSTRAINT: This project work has one
semester time limit,it would have been desirable for a longer period of
time, for the development of a software for hotels.
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ABSRACT - [ Total Page(s): 1 ]The project “Online Hotel Booking System†is a system based on accessing the internet to book for rooms in a hotel. The purpose of this study is to develop and implement an online hotel reservation system for hotels, that will replace the manual method of booking for hotel rooms. The previous system for booking rooms were faced with so many problems like, delay in processing the customer booking or paying for rooms that is below or beyond his standard, causes difficulty for emergency ... Continue reading---
