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Design And Implementation Of A Computer Troubleshooting Intelligent System
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- Detection of personal computer (PC) hardware problems is a complicated process which demands high level of knowledge and skills. Depending on the know-how of the technician, a simple problem could take hours or even days to solve. The aim is to develop an expert system for troubleshooting and diagnosing personal computers thereby assisting personal computer owners in dealing with their computer problems especially when the time is limited and human expert is not available.The use of Object-Oriented Analysis and Design (OOAD) and UML (Unified Modeling Language) are use to model the system. In this research work, the method of fact-finding called knowledge acquisition which is a knowledge-based approach to extract facts is adopted. Various sets of rules are also introduced into the system for detecting different types of failures which can be easily handled by the PC owners and will give their causes. The data extracted from experts is stored in the knowledge-base of the Expert System shell. The graphical user interface, the expert system shell and the database of the model are developed by integrating visual basic 6.0 programming language, Access database tool and the dynamic linking library (DLL) files.
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CHAPTER ONE - [ Total Page(s): 2 ]SCOPE AND LIMITATIONThe computer troubleshooting intelligent system (CTIS) is focused only on the troubleshooting of computer related problems. It covers the description of problems associated with hardware components. This research work has the following limitations;i It does not cover the description of network problemsii It does not extend to the design of an expert system that can replace faulty computer parts with new ones.iii Lack of funds to finance the project and widen ... Continue reading---
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CHAPTER ONE - [ Total Page(s): 2 ]SCOPE AND LIMITATIONThe computer troubleshooting intelligent system (CTIS) is focused only on the troubleshooting of computer related problems. It covers the description of problems associated with hardware components. This research work has the following limitations;i It does not cover the description of network problemsii It does not extend to the design of an expert system that can replace faulty computer parts with new ones.iii Lack of funds to finance the project and widen ... Continue reading---
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ABSRACT -- [Total Page(s) 1]
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