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Information Technology And Services Delivery In Nigeria
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1.2 Statement of the Problem
Several studies have reported on
information technology use among medical and health workers reported
that while information technology capabilities (personal computers,
mobile phones, Internet) were available in Nigerian teaching hospitals,
mobile phones were spreading fast. Information technology has greatly
advanced the course of health delivery in advanced countries. It is also
a known fact that computers and mobile phones were in use in all the
teaching hospitals but not much Internet connectivity was available,
meaning that most of the medical experts used external (non hospital)
Internet services, such as cybercafés, for even rudimentary Internet
access, such as e-mail. Several research further explained that while
just 1.4% of the medical staff did not use the Internet in any fashion,
the vast majority (70.7%) of those using the Internet did so only for
e-mail. However, the researcher is examining the effect of information
technology on service delivery in Nigerian Teaching hospitals
1.3 Purpose/objectives of the Study
The following are the objectives of this study:
1. To determine the level of use of information technology in the tertiary hospitals in Rivers State.
2. To examine the relationship between information technology and service delivery in tertiary hospitals in Rivers State.
3. To ascertain the factors limiting the use of information technology in tertiary hospitals in Rivers State.
1.4 Research Questions
1. What is the level of use of information technology in the tertiary hospitals in Rivers State?
2. What is the relationship between information technology and service delivery in tertiary hospitals in Rivers State?
3. What are the factors limiting the use of information technology in tertiary hospitals in Rivers State?
1.5 Research Hypothesis
HO:
There is no significant relationship between information technology and
service delivery in tertiary hospitals in Rivers State.
HA: There is significant relationship between information technology and service delivery in tertiary hospitals in Rivers State.
1.6 Significance of the Study
The following are the significance of this study:
1.
Findings from this study will educate the administrators in the Nigeria
health sector on the benefit of information technology on service
delivery if applied in the tertiary hospitals.
2. This research will
also serve as a resource base to other scholars and researchers
interested in carrying out further research in this field subsequently,
if applied will go to an extent to provide new explanation to the topic.
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