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Design And Construct A Portable Microcontroller Based Intelligent Queue Management Systems
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1.2 Statement of Problem.
It is very hard to manage queue because
human beings sometimes can be hard to control. Nobody wants to wait in a
queue. In long queues or crowd places, chaos or disorder usually
occurs. More especially when waiting time is high are many people are
late and wish to be attended before the closing time. This makes people
to jump queue and creating problems among themselves. The past queue
management devices are very expensive and scarce. Only few organizations
can afford it, yet, they have some limitations like size, immoveable
and not visible which makes it inconvenience to be use outdoor or for
multipurpose. Hence, our project focuses on a portable queue management
system to control queue which can be moved from place to place such as
in a ticketing counters, school premises and in health consultancy
centers, etc.
Many organizations have tried to manage queue using
manual counting but this method is not effective, transparent,
straightforward and visible because people can cheat, be confused or
stressed up .Queue always occur in schools when students must enroll on
time to avoid late entry, or when they need to collect their examination
registration number or receipt to be able to sit for an exam when the
exam has started. Queue can occur in banks where customers are rushing
to deposit money, open an account to leave the banking hall for another
appointment or when registering for the BVN before the closing date or
hour.
Public organization can be busy with people who quarrel and
jump queues. Customers will complain, scatter the line and leave due to
confusion, stress and time wastage. Queues of people form in various
situations and locations can seriously cause problem, negatively affect
abusiness resulting to fewer sales and loosing valuable
customers.Because of the above listed problems, a queue management
device has been developed.
1.3 Aims and Objectives
The primary
aim and objective of this project is to design and construct a portable
microcontroller based intelligent queue management systems device to
maintain and control queue with order and efficiency.
Our objectives
are to develop a queue management system that can be moved among places.
By using this system, queue in our ICT department can be arranged
accordingly. People can wait in a queue and see the next person number
being displayed.In order to achieve our objectives, the following
sub-objectives were pursued:
üTo develop a queuing algorithm for queue management system.
üTo
have a cost effective, simple and reliable electronic
queue-reductionsystem that can assist any organizations or institutions
reduce and manage queues.
üEliminate quarrel and stress as to satisfy people and makes life more efficient and comfortable.
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