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Design And Construct A Portable Microcontroller Based Intelligent Queue Management Systems
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1.4 Scope of work
The
project was divided into two main parts: hardware and software. The
hardware emphasized on the architecture and the specifications as well
as the circuit connection of the system while the software scope
emphasized on the development of the coding which will be programmed to
meet the hardware specifications.
In this project work, the queue
monitoring and control system have been developed for the purpose of
controlling queue in the school ICT department, banking halls, hotel
reservation counters, school hostels, ticket counters, insurance
companies, customer service centers, etc.
1.5 Significance of the Study
Retailers
can use queue monitoring system to reduce queues, making customers
happier and also increases sales. By seeing the queuing time they will
know when to perform tasks like re-stocking shelves and looking after
customers. It also provides managers with evidence that they need
resources for more staff at busy periods.Monitoring queues manage the
queue in election voting center, saves time and prevent confusion in a
queue area. It offers a greater degree of freedom when an organization
is attending to their customers since the customer know the number of
people currently in a queue.Queue management system can be installed at
airport to guide people at the counter where their ticket is called. For
example airports, use queue monitoring to see how long people are
waiting to go through security, and banks improve their service by
measuring queue lengths.It can be used schools, institutions,
transportation company, busy super market, or for vehicles in a filling
station.Measuring and counting can be particularly useful in situations
such as airport security where a large volume of people pass through an
area in varying flow patterns and constantly varying physical locations.
1.6 Organization of the work.
This
project report is written in such a way that each chapter is related to
the next as shown in the block diagram below. The organization of the
project report is well detailed and vast in its coverage. It covers all
the activities encountered during the research work. The first chapter
is the introductory chapter, which covers the background, project
objectives, scope of the project, constraints and block diagram overview
of the states. Chapter two presents the literature reviews. Chapter
three covers the system analysis and design in details including the
design methodology in block diagram form. Chapter four presents the
system implementation which entails the component layout, the wiring
schedule, the wiring diagram and also the complete schematic diagram.
Chapter five covers the testing and integration of the project design.
The system testing was first carried out accordingly in a laboratory
setting. Chapter six is the summary and conclusion which includes the
summary of achievements, problems encountered during project design,
recommendation and suggestion for further improvement.
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