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Effective Management Through Language Communication In An Organization
[A STUDY OF DELTA STATE POLYTECHNIC, OGWASHI-UKU] -
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Chapter Three
Research Design and Methodology
3.1 Research Design
The researcher has adopted the case study method of research design. Yomere and Agbonifoh define the case study method as:
A research approach involving the intensive investigation of a specific phenomenon, event, group or an organization with a view to gaining a deeper understanding of it (14).
It is stated that the case study method is useful in gaining knowledge about the acts, activities and actions of a group as well as beliefs, assumptions and meanings which underlie particular actions or behaviours (Yomere and Agbonifoh, 232).The Delta State Polytechnic, Ogwashi-Uku was investigated with a view to assessing the impact of effective management through language communication.
3.2 Population of Study
Yomere and Agbonifoh see the population of a study as:
That group about whom we want to be able to draw conclusion. It is the totality of the objects or elements being studied and to which the conclusions or generalizations of our results will apply (81).
The population was comprised of the entire staff members of Delta State Polytechnic, Ogwashi-Uku (i.e both Academic and Non-Academic). It was made up of six hundred and thirty seven (637) members of staff.
3.3 Sample and Sampling Techniques
The cluster and simple random systems were used as sampling procedures. The population was clustered into sixteen
(16) departments. From each of the departments, between twelve (12) and thirteen (13) staff members were randomly selected using the lottery method.
The research sample comprises the under listed staff members (Academic and Non-Academic):
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ABSRACT - [ Total Page(s): 1 ]AbstractIt is observed in many organizations that there has been the problem of ineffective language communication. This has adversely affected the management and subsequent performance level of these organizations. Opinions expressed by several scholars revealed that effective language communication played a very important role in the efficient management of an organization. This fact laid the basic foundation for this research. This study therefore, investigated the impact of effective ... Continue reading---
APPENDIX A - [ Total Page(s): 1 ]Appendix A Faculty of Arts, Department of English Language and Literature, Nnamdi Azikiwe University, Awka.Dear Sir/Madam, Request for y ... Continue reading---
APPENDIX B - [ Total Page(s): 2 ]Works CitedAkpovi, S.U. Behavioural Science for Organizational Management.Benin City: Ambik Press, 2000.Aniemeka, G.I. Fundamentals of Public Administration. Onitsha: Osyora Nigeria Limited, 2003.Arhagba, E.E. Communication Basics: An Insight intoOrganizational Communication. Effurun: Shelfa International Limited, 1996.Burgoon, G. and T. Saine. Communication in Languages:Multiple Perspectives. London: Sage Publication, 2007.Dahnke, G.L. and G.W. Clatterbuck. Human Communication: Theory And Resea ... Continue reading---
TABLE OF CONTENTS - [ Total Page(s): 1 ]Table of ContentsPageTitle Page Approval PageDedicationAcknowledgements Abstract Table of Contents List of Tables/Figure Chapter One: Introduction1.1 Background of the Study 1.2 Statement of Problem 1.3 Objectives of the Study 1.4 Significance of the Study 1.5 Scope of the Study 1.6 Research Questions 1.7 Definition of Terms Chapter Two: Review of Literature2.1 The Concept of Language and Communication 2.2 The Relationship ... Continue reading---
CHAPTER ONE - [ Total Page(s): 2 ]It has been observed also that in the aforementioned Polytechnic, there exists a great gap between the Principal Officers and the other staff members. For example, in the Registry, where we have the Registrar as the Chief Administrative Officer, the next most Senior Administrative Staff happens to be a Senior Assistant Registrar, (no Principal Assistant Registrar, no Deputy Registrar in between).The above situations already described, usually result in conflicts and even hinder individual job pe ... Continue reading---
CHAPTER TWO - [ Total Page(s): 6 ]Lack of Communication PolicyMost companies or organizations do not have clear cut policies dealing with intra or inter organizational communication. Employees want straight forward, honest, balanced information and not propaganda.In my candid opinion, for any organization to perform maximally, all efforts must be geared towards eliminating the various barriers to effective language communication. Once this is done, Management and members of staff of the organization can freely interact and c ... Continue reading---
CHAPTER FOUR - [ Total Page(s): 11 ]Research Question 2Poor communication adversely affects job performance in Delta State Polytechnic, Ogwashi-Uku.The response to question two (2) above is shown in the table below.The above reveals that a majority of the respondents, i.e153 out of 200, agree with the assertion that poor communication adversely affect job performance in Delta State Polytechnic, Ogwashi-Uku. This clearly indicates that members of staff cannot efficiently carry out their respective duties if they are poorly communic ... Continue reading---
CHAPTER FIVE - [ Total Page(s): 2 ]Chapter FiveSummary, Conclusion and Recommendations5.1 SummaryThis study is on the impact of effective management through language communication in an organization. Delta State Polytechnic, Ogwashi-Uku was used as a study. The research sample for this work consists of staff members (both Academic and Non-Academic) from sixteen (16) departments of the Polytechnic.To accomplish this investigation, the researcher employed the use of questionnaire to source for information. Eight (8) research ... Continue reading---
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ABSRACT - [ Total Page(s): 1 ]AbstractIt is observed in many organizations that there has been the problem of ineffective language communication. This has adversely affected the management and subsequent performance level of these organizations. Opinions expressed by several scholars revealed that effective language communication played a very important role in the efficient management of an organization. This fact laid the basic foundation for this research. This study therefore, investigated the impact of effective ... Continue reading---