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Effective Management Through Language Communication In An Organization
[A STUDY OF DELTA STATE POLYTECHNIC, OGWASHI-UKU]
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A total of two hundred (200) staff members make up the research sample of the study.
3.4 Research Instrument
The instrument for this project is basically a draft questionnaire (see appendix). Before the questionnaire was prepared, the researcher had in mind the objectives the questionnaire was expected to accomplish.A total of two hundred
(200) questionnaire were administered to senior and junior staff of Delta State Polytechnic, Ogwashi-Uku.
Section A of the questionnaire was to collect respondents personal statistics and information.Section B was to collect data on experiences of staff members on the impact of effective management through language communication. The respondents were expected to respond by ticking the alternatives appropriate to their choices.
3.5 Validation of the Instrument
The researcher decided to leave the questionnaire after it had been constructed for two weeks in order to study it again and correct mistakes that were discovered. The researcher submitted the questionnaire to the project supervisor who carefully examined the instrument and made corrections where necessary. Based on his recommendation and advice, the questionnaire was restructured and reorganized.
The researcher did a pre-testing of the questionnaire with five (5) staff members. The questions were later typed and administered to two hundred (200) members of staff in the Delta State Polytechnic, Ogwashi-Uku.
3.6 Sources of Data
The required data for this study were got from two (2) major sources: the primary and secondary. The primary source is basically respondents answers to the questions in the administered questionnaire. The secondary source included the information from several books in the library.
3.7 Procedure for Primary Data Collection
As mentioned earlier, the primary data were obtained by means of critically framed and controlled questionnaire. The researcher gave out the questionnaire to staff members of the Polytechnic. He pleaded with them to complete or fill in their responses so that he collected them immediately. The researcher administered a total of two hundred (200) questionnaire. These were analyzed after collection.
3.8 Statistical Tool of Analysis
For the sake of convenience and simplicity, the researcher chose the simple percentage as his statistical tool for the data
analysis. This involves finding out the percentage of response to the various questions asked in the questionnaire as illustrated below.
(Response / Total Respondents) X (100/1)
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ABSRACT - [ Total Page(s): 1 ]AbstractIt is observed in many organizations that there has been the problem of ineffective language communication. This has adversely affected the management and subsequent performance level of these organizations. Opinions expressed by several scholars revealed that effective language communication played a very important role in the efficient management of an organization. This fact laid the basic foundation for this research. This study therefore, investigated the impact of effective ... Continue reading---
APPENDIX A - [ Total Page(s): 1 ]Appendix A
Faculty of Arts, Department of English Language and Literature, Nnamdi Azikiwe University, Awka.Dear Sir/Madam, Request for y ... Continue reading---
APPENDIX B - [ Total Page(s): 2 ]Works CitedAkpovi, S.U. Behavioural Science for Organizational Management.Benin City: Ambik Press, 2000.Aniemeka, G.I. Fundamentals of Public Administration. Onitsha: Osyora Nigeria Limited, 2003.Arhagba, E.E. Communication Basics: An Insight intoOrganizational Communication. Effurun: Shelfa International Limited, 1996.Burgoon, G. and T. Saine. Communication in Languages:Multiple Perspectives. London: Sage Publication, 2007.Dahnke, G.L. and G.W. Clatterbuck. Human Communication: Theory And Resea ... Continue reading---
TABLE OF CONTENTS - [ Total Page(s): 1 ]Table of ContentsPageTitle Page Approval PageDedicationAcknowledgements Abstract Table of Contents List of Tables/Figure Chapter One: Introduction1.1 Background of the Study 1.2 Statement of Problem 1.3 Objectives of the Study 1.4 Significance of the Study 1.5 Scope of the Study 1.6 Research Questions 1.7 Definition of Terms Chapter Two: Review of Literature2.1 The Concept of Language and Communication 2.2 The Relationship ... Continue reading---
CHAPTER ONE - [ Total Page(s): 2 ]It has been observed also that in the aforementioned Polytechnic, there exists a great gap between the Principal Officers and the other staff members. For example, in the Registry, where we have the Registrar as the Chief Administrative Officer, the next most Senior Administrative Staff happens to be a Senior Assistant Registrar, (no Principal Assistant Registrar, no Deputy Registrar in between).The above situations already described, usually result in conflicts and even hinder individual job pe ... Continue reading---
CHAPTER TWO - [ Total Page(s): 6 ]Lack of Communication PolicyMost companies or organizations do not have clear cut policies dealing with intra or inter organizational communication. Employees want straight forward, honest, balanced information and not propaganda.In my candid opinion, for any organization to perform maximally, all efforts must be geared towards eliminating the various barriers to effective language communication. Once this is done, Management and members of staff of the organization can freely interact and c ... Continue reading---
CHAPTER FOUR - [ Total Page(s): 11 ]Research Question 2Poor communication adversely affects job performance in Delta State Polytechnic, Ogwashi-Uku.The response to question two (2) above is shown in the table below.The above reveals that a majority of the respondents, i.e153 out of 200, agree with the assertion that poor communication adversely affect job performance in Delta State Polytechnic, Ogwashi-Uku. This clearly indicates that members of staff cannot efficiently carry out their respective duties if they are poorly communic ... Continue reading---
CHAPTER FIVE - [ Total Page(s): 2 ]Chapter FiveSummary, Conclusion and Recommendations5.1 SummaryThis study is on the impact of effective management through language communication in an organization. Delta State Polytechnic, Ogwashi-Uku was used as a study. The research sample for this work consists of staff members (both Academic and Non-Academic) from sixteen (16) departments of the Polytechnic.To accomplish this investigation, the researcher employed the use of questionnaire to source for information. Eight (8) research ... Continue reading---
