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Effect Of Secretary Boss Relationship On Organizational Productivity
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A boss
who creates a meaningful working relationship with her secretary will
find out that the secretary as a result of his positive reaction which
exist will be motivated, be actively involved in the organizational
growth, under the work government, work is facilitated because workers
are more actively involved and work with openness and this will
definitely enhance their performance and increase output.
According
to Whitehead (1981) the relationship between an executive and his
secretary is the one of partnership in the office. As a partner in
business, both should work towards the attainment of the set goals.
Their relationship should be a cordial one based on trust, mutual
understanding and empathy. Studies shown that where both the boss and
the secretary are able to understand themselves, it will greatly
influence the effective management of subordinates and will lead to
increase in productivity and work performance. But where human
relationship is lacking, it will adversely affect productivity and lead
to ineffectiveness.
As potential secretary who knows the implication
of boss/secretary relationship, it serves as motivating factor for his
research. It has been said that behind every successful boss, there is
an effective secretary who has an excellent and affable relationship
with her boss Nwosu (1997). The boss and the secretary, therefore find
themselves forced to wok with and depend on one another in the demands
and peculiarities of his job, he has to face increased interactions with
the society as well as government agencies, private and public
organizations.
The secretary therefore has a lot of responsibility in
ensuring a unified team with her boss. She ought to influence the
entire business life of the boss not only positively but also
profitable.
Therefore this research study is designed to analyze
boss/secretary relationship. Its effect on staff management and
productivity.
1.2 Statement of the Problem
High productivity
and effective staff management are directly proportional to the level of
cordiality between the boss and the secretary, yet programme and
training aimed at enhancing cordial relationship between the boss and
the secretary have not been accorded priority in the scheme of things.
Despite
the high degree of specialized training of both secretary and the boss,
poor relationship between them still influence productivity and staff
management adversely. Recent studies have shown that most of the
industrial disputes within an organization are planned on poor
boss/secretary relationship. Immoral relationship between the boss and
the secretary has been identified as the source of frustration and
resentment among office workers with the resultant to low
productivity and poor staff management.
This research study
therefore, analyzes the effect of boss/secretary relationship on staff
management and organizational productivity.
1.3 Purpose of the Study
This
research is designed to analyze the effect of boss/secretary
relationship on staff management and productivity. The study attempted
to:
1. Identify the role of secretary in selected establishment in Owerri Imo State.
2. Access the role of boss on staff management and productivity.
3. Identify the effect of negative boss/secretary relationship both staff management and productivity.
4. Analyze the effects of positive boss/secretary relationship on staff control and performance.
5. Identify measures aimed at improving boss/secretary relationship in selected establishment in Owerri Imo State.
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ABSRACT - [ Total Page(s): 1 ]This project on “the effect of Secretary-boss Relationship on organizational Productivity (A case study of selected business establishment in Owerri Imo State)â€. The secretary plays the role of improving the quality of relationship between her boss and all the members of the organization. The main objective of this project is to enable the readers at large to have full understanding of the secretary role and executive role in organization. ... Continue reading---
