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An Evaluation Of Human Relation On Worker Productivity
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MENTAL PERCEPTION
Mental perceptions are
influenced by everything that has passed through an individual’s mind.
That includes all of a person’s experiences, knowledge, biases,
emotions, values, and attitudes. No two people have identical
perceptions because no two people have precisely the same experiences.
ETHICS
Ethics
refer to moral rules or values governing the conduct of a person or
group. Perhaps more than anything else, an individual’s adherence to
values related to what is morally right determines the respect that
others hold for that person. Lack of respect for one individual by
another is likely to lead to poor human relations between the two.
PERSONALITY
An
individual’s personality is the totality of complex characteristics,
including behavior and emotional tendencies, personal and social traits,
self-concept, and social skills. The objective of many training
sessions for employees and supervisors is to improve a person’s ability
to get along with others. A person’s personality has a major impact on
human relations skills.
ATTITUDE
An attitude is a mental position
one possesses with regard to a fact, issue, or belief. Attitudes that
often present problems in the workplace are those that concern biased
and prejudiced viewpoints. Generally, employees who possess positive
attitudes and who are open-minded are judged to have more desirable
personalities than those with negative attitudes who hold biased
viewpoints.
COMMUNICATION
Good communication is essential for the
smooth functioning of any organization. Managers need clear lines of
communication to transmit orders and policies, build cooperation, and
unify groups. Employees must be able to convey their concerns or
suggestions and feel that management has heard them. Clear communication
among co-workers is vital to good teamwork, problem solving, and
conflict management. In short, effective human relations is founded on
good communication.
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