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IDENTIFICATION OF PROBLEMS HINDERING HOSPITALITY DEVELOPMENT
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- Contributor: mr-chris
- engagements: 52
- Case No: 349527pw
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ABSRACT - [ Total Page(s): 1 ]THIS STUDY IS BASED ON THE IDENTIFICATION OF PROBLEMS HINDERING HOSPITALITY DEVELOPMENT
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CHAPTER ONE - [ Total Page(s): 2 ]CHAPTER ONEINTRODUCTION1.1 BACKGROUND OF THE STUDY Roundel et la (2007) define Hospitality as friendly and generous behaviour towards visitors and guests, intended to make them feel welcome: food, drink, room and entertainment given to customers by a company or organization. Another scholar Copper et al (1996) gave the definition of hospitality by Nailon (2011) is the combination of physiological and psychological elements with security and level of service. Hospitality is concerned with the provision of physiological comfort within define levels of service. Hotels provide meals, d ... Continue Reading
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ABSRACT - [ Total Page(s): 1 ]THIS STUDY IS BASED ON THE IDENTIFICATION OF PROBLEMS HINDERING HOSPITALITY DEVELOPMENT
... Continue Reading
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