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Impact Of Online Fraud Committed In The Cause Of Reservation In The Hospitality Industry
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1.2 STATEMENT OF PROBLEM
Online bookings for reservation in the
Hospitality Industry are paramount. Hence, the increase of online fraud
in course of reservation bookings online. Criminal activity involving
the perpetration of a fraud through the use of the computer or the
internet can take many different forms. One common form includes
“hacking,†in which a perpetrator uses sophisticated technological tools
to remotely access a secure computer or internet location. A second
common criminal activity involves illegally intercepting an electronic
transmission not intended for the interceptor. This may result in the
interception of private information such as passwords, credit card
information, or other types of so-called identity theft.
The impact
of online fraud on the Hospitality Industry has resulted to fear,
distrust, loss of profit in business, bankruptancy etc.
1.3 OBJECTIVES OF THE STUDY
This
project work is aimed at studying the impact of online fraud committed
in the cause of reservation in the Hospitality Industry with special
reference to Mirage Hotel Enugu. Therefore, the objectives are as
follows;
1. To find out whether online fraud has been committed in the cause of reservation in Mirage Hotel Enugu.
2. To determine various ways online fraud are perpetrated in the hospitality Industry
3. To examine the impact of online fraud in the Hospitality Industry.
4. To suggest ways of prevention of online fraud in the Hospitality Industry.
1.4 RESEARCH QUESTIONS
1. Has online fraud been committed in the cause of reservation in Mirage Hotel Enugu?
2. What are the various ways online fraud are perpetrated in the hospitality Industry?
3. What impact does online fraud has in the Hospitality Industry.
4. What are the ways of prevention of online fraud in the Hospitality Industry?
1.5 SIGNIFICANCE OF THE STUDY
Online
fraud has made it for people not to trust one another in business
transaction. Therefore, the study will help to reveal techniques and
methods to be applied to solve and prevent the problems of online fraud
especially in the Hospitality Industry.
Also this work will be of
benefit to students of Hospitality Management because it will serve as a
secondary material for those who intend to carryout similar research.
1.6 SCOPE OF THE STUDY
This
project is concentrated on the impact of online fraud committed in the
cause of reservation in the Hospitality Industry. Its scope is limited
to Mirage Hotel Enugu.
1.7 LIMITATION OF THE STUDY
In cause of
writing this project the researcher encountered some difficulties which
serve as limitation to the study. The limitations include inadequate
fund, lack of response, inadequate time frame and difficulties in
searching for research materials.
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