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The Effect Of Communication Barriers On The Productivity And Performance Of Employees
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1.2 STATEMENT OF THE PROBLEM
Many organizations in
Nigeria have been faced with an array of problems that seem to be an
impediment to the growth of any organization such as, mismanagement of
funds and resources, low level of real income, and poor infrastructural
facilities to mention but a few. In the view of Okoye (2004),
psychologically transmission goes beyond reception of information but
understanding and feedback. According to Chudi Oji (2013). In spite of
the roles of effective communication in improving organizational
performances, it is a pity that some faculties pay lip service to the
maintenance of effective communication systems. Change is a gradual and
continuous process, giving room for inputs and adjustments. The new
innovations, e-classroom, ICT awareness and appraisal methods are good
in itself but the medium and level of communication is problematic. It
is in this context that this study examined the effect of communication
barriers on the productivity and performance of employees.
1.3 RESEARCH QUESTIONS
The following are some of the questions which this study intends to answer:
i) what are the ways by which communication barriers affect the productivity and performance of employees?
ii) what is the relationship between communication barriers and the productivity and performance of employees?
iii) what can be done to ensure better communication among employees in any organisation?
1.4 OBJECTIVES OF THE STUDY
The
broad objective of this study was to examine the effect of
communication barriers on the productivity and performance of employees.
The specific objective included:
i) to ascertain the ways by which communication barriers affect the productivity and performance of employees
ii)
to identify the relationship between communication barriers and the
productivity and performance of employees
iii) to survey what can be done to ensure better communication among employees in any organization.
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