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Communication As A Tool For The Efficiency Of Workers Performance In An Organization
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In essence, going through all that have been said, they all point at the
same facts. One can summarily say that communication is:
(i) A process of sending and receiving information
(ii) The sharing and imparting of information
(iii) The giving of understandable information and the living of and understanding of the message.
(iv) The conveying of ideas, feelings and attitudes
(v) The transmission of message and linking of people.
(vi)
That communication involves a speaker with a message for a hearer who
on interpreting the message may give a response in form of a feedback.
1.3 STATEMENT OF RESEARCH PROBLEM
This research work attempts to find solution to the following;
1) Is communication system efficient in an organization?
ii) What are the benefits of communication in an organization?
iii) Are there enough devices to effect communication in an organization?
1.4 OBJECTIVES OF THE STUDY
This research work is specially aimed at achieving the following objectives;
a) To examine the extent to which communication is effective in an organization.
b) To know the kind of communication that exists between management and subordinates.
c) To examine the advantages that is derived from business communication.
d) To know the effectiveness of communication in decision making in an organization
1.5 SCOPE OF STUDY
The scope of this study is limited to Unilever (Nigeria) Plc, Benin, Edo State.
1.6 LIMITATIONS OF THE STUDY
A
research work of this nature is often hindered with some limitations.
The research encountered some problems, which affects the conduct of the
research work.
The problems are financial constraints and lack of
time. The researcher would have carried out the research to cover the
whole country or at least some states but there was no enough time and
money in the course of the study.
1.7 OPERATIONAL DEFINITION OF TERMS
The following terms defined are used in the study to enhance easy understanding.
Business:
This refers to any undertaking, which involves the creation and
manufacturing of goods and services with a view of making profit. It
also serves at satisfying human needs and wants.
Organization: This
refers to a group of persons who come together to form a business, club,
etc in order achieve a particular aim or goal.
Management: This
refers to the procedures involved in planning organization, directing
staffing, controlling of the various resources of an organizations with
the aim of maximizing benefits.
Communication: This refers to the
process by which information is passed through one person or group of
persons to the other, through the means of previously agreed symbols.
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ABSRACT - [ Total Page(s): 1 ]This research focuses on communication as a tool for the efficiency of workers’ performance in an organization. Based on the analysis of the data collected, the following findings were made; that communication skill is very important in assessing the success of an employee in the organization. The communication system that exists between management and the subordinate is both the formal and informal system. Based on the above findings, the following recommendations were made for implement ... Continue reading---