• The Impact Of Self-service As A Method Of Entertaining Guests In The Hotel Industry

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    • THIS STUDY FOCUSED ON THE IMPACT OF SELF-SERVICE AS A METHOD OF ENTERTAINING GUESTS IN THE HOTEL INDUSTRY
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    • CHAPTER ONE - [ Total Page(s): 2 ]CHAPTER ONEINTRODUCTION1.1 BACKGROUND OF THE STUDYConsumers have grown tired of incompetent and inexperienced staff, long waiting lines and closure of outlets at times they prefer to do business. To overcome such frustrations, an increasing number of industries are choosing to provide self-service technology options for their patrons. Self-checkout at retail stores and supermarkets, pay-at-the-pump gas stations, self-checkin at airports, online banking and stock trading, and a variety of other a ... Continue reading---