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Training Types And Their Impact On Employee Job Satisfaction
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CHAPTER ONE
INTRODUCTION
1.1 Background to the Study
Training
of employee has become a major pre-occupation in modern organizational
objective of growth. To achieve this basic objective of growth and
profitability, it means that management as well as employees must
improve their input into the organization. This is because the
performance of an organization is a function of the collective
performance of employees. Garavan, Costine and Herathy (1995:47) opine
that there are many critical factors which organizations must consider
as they face the future. This alone implies that the success of an
organization depends on who works to achieve the organization’s
objective, that is, the presence of qualified manpower.
Training is
effort initiated by an organization to foster learning among its
employees, and development is effort that is oriented more towards
broadening an individual’s skills for the future responsibility. (George
& Scott, 2012). Training and development are a continuous effort
designed to improve employees’ competence and organize performance as a
goal to improve on the employees’ capacity and performance. Human
Resource Management has played a significant role in the economic
development of most developed countries like Britain America and Japan.
In a developing country like Cameroon, with its rich natural resources
and financial support, one can also experience such economic success if
the appropriate attention is given to the development and training of
her human resources. Every aspects and activities in an organization
involves people. For instance, a manager will not be successful if he
has subordinates who are not well equipped with skills, knowledge,
ability, and competence (SKAC).
To run an organization, be it big or
small, requires staffing the organization with efficient personnel.
Specific job skills, ability, knowledge and competence needed in the
workplace are not efficiently taught `in the formal education. As such,
most employees need extensive training to ensure the necessary SKAC to
bring out substantive contribution towards the company’s growth. For
employees to be flexible and effective in their job, they need to
acquire and develop knowledge and skill, and for them to believe that
they are valued by the organization they work for, then they need to see
valuable signs of management commitments to their training needs. Each
new employee must be properly trained not only to develop technical
skills, but to make them an integral part of the organization. Training
and development is an aspect that must be faced by every organization,
and its major aim is to improve the employees’ competencies such that
the organization can maximize effectiveness and efficiency of their
human resources. It can be an advantage for an organization if they win
the “hearts and minds†of their employees, getting them to identify with
the organization (Armstrong, 2009). For employees to be equipped to
perform well, there must be an investment in the training processes.
These processes are part of the entire human resource management
approach which results in employees being motivated to perform. However,
training vary from organization to organization in relation to the
quality and quantity of training factors, which may include: the degree
of external environment change, the degree of change in the internal
environment, current suitable skills in the existing work force and the
level to which the management see training as a motivating factor in the
workplace, (Cole, 2002).
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ABSRACT - [ Total Page(s): 1 ]This study was conducted to determine the impact of Training types on employees’ job satisfaction of First Bank Nig. Plc in Asaba metropolis of Delta State. The sources or data that constituted this research work were primary and secondary data. A structured likert scale questionnaire was the instrument adopted to generate respondents’ views. The stratified sampling technique was also adopted in order to adequately generate information from respondents. The findings revealed that t ... Continue reading---
