• IMPACT OF INDUSTRIAL CONFLICT MANAGEMENT ON EMPLOYEES PERFORMANCE


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    • ABSRACT - [ Total Page(s): 1 ]This study was conducted to determine the impact of industrial conflict management on employees’ performance amongst civil servants at the Ministry of Economic Planning in Asaba, Delta State. The sources of data that constituted this research work were primary and secondary data. A structured likert scale questionnaire was the instrument adopted to generate data. Simple percentage statistical tool was used. Coefficient correlation and regression data analysis were used to test hypothesis. The random sampling technique was also adopted to adequately generate information from respondents. ... Continue Reading

         

      CHAPTER ONE - [ Total Page(s): 2 ]CHAPTER ONEINTRODUCTION1.1     BACKGROUND TO THE STUDYIndustrial conflicts in organizations are inevitable. For employees to perform their crucial roles effectively and efficiently there must exist a strong cordial relationship between the employees and employers in the organizations. Industrial conflict is an everyday phenomenon in each in each organization. There is a growing recognition of the importance of conflict management in an organization. A recent survey indicated that mangers spend a considerable portion of their time dealing with conflict and that conflict mana ... Continue Reading