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The Impact Of Human Resource Management On Organizational Performance
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1.3 OBJECTIVES OF THE STUDY
Research
objectives are statements that the research project will attempt to
achieve. They provide the guidelines for establishing research agenda of
activities necessary to implement the research process (Hair et al,
2006; 663).
The main objective of this study is to find out the
impact of Human Resource Management (HRM) on organizational performance.
Aside this, other specific objectives that will be addresses are;
To determine the relationship between recruitment and selection on employees’ turnover.
To examine the influence of reward system on job satisfaction.
To find out the effect of training and development on profitability
To determine the impact of performance appraisal on employee’s productivity.
1.4 RESEARCH QUESTIONS
Research
Question is the question which the researcher set out to answer. It is
essentially a hypothesis asked in the form of a question (Kerlinger
2006).
Given the objectives of the study above, the following research questions are this formulated to guide the study
Does recruitment and selection have effect on employees’ turnover?
What role does reward system play on job satisfaction?
Is there any association between training and development on profitability?
What is the relationship between performance appraisal and employee’s productivity
1.5 RESEARCH HYPOTHESIS
Research
hypothesis is a formal statement that presents the expected
relationship between an independent and dependent variable (Creswell
2006).
From the research questions above, this study will be anchored on the following hypothesis
Ho1: Recruitment and selection has no significant association on employee’s turnover.
Ho2: Reward system negatively influences Job satisfaction
Ho3: Training and development does not affect profitability
Ho4: Performance appraisal cannot directly determine employee’s productivity.
1.6 SCOPE OF THE STUDY
The
study is carried out within Asaba metropolis, Oshimili South Local
Government Area of Delta State, Nigeria. The study focuses on the
telecommunication industry in Nigeria generally but only covers Airtel
Nigeria Plc.
The sampling objects used in the study are employees and
customers of Airtel telecommunication industry, Asaba metropolis. It
was presumed that this group of people could provide more information in
response to the questions contained in the questionnaire – The impact
of Human Resource Management on Organizational Performance.
The
highlighted indicator of the independent variable includes training and
development, performance appraisal, recruitment and selection and reward
system. Although, Human resource management covers a very wide range of
dimensions or indicators, but focus will only be made on the above
listed indicators.
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ABSRACT - [ Total Page(s): 1 ]This study examines the impact of human resource management on organizational performance. Generally, this study was made on the management, staffs and the customers of Airtel Telecommunication, Asaba metropolis in Oshimili South local government area of Delta state, Nigeria. Primary and secondary data were sources of data collection for this study. Structured questionnaire were used to elicit data from the respondents. One hundred (100) respondents were selected for this study but seventy (70 ... Continue reading---
