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The Impact Of Training And Development On Employee's Performance
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1.7 Scope and Limitation of the Study
The scope of
training and development activities of an organization depend on the
policy and strategy of the organization. There are many organizations in
the commercial field that carry out the minimum of staff training and
development because, as a matter of policy, they prefer to recruit staff
who are already arrived or professionally qualified. These
organizations are prepare to pay he top mark rate for is skill staff and
put into recruitment.
For the fact that training and development is
wider in scope, the researchers limit his work to First Bank Nigeria
P1c, despite the considerable number of Banks in the industry: data
information to the topic shall be gathered from among cultured staff of
the bank for appreciable generalization of result.
Therefore, in
adequacy in financial are constrained tie distance an time to meet and
discuss with the employees, these will entails a good foundation for
further work on training and development for natural and business
organization.
1.8 Historical Background
First Bank of Nigeria
P1c remains one of the Africa's most diversified financial solution
providers. Since its establishment in 1894, the bank has consistently
met growing market demands for financial services, though process of
continuous re-invention. Its current customer centered architecture
combines service delivery through traditional branch outlet and emphasis
on person-to-person contact, with the ease of the automated delivery
channel, to create a customer service experience that is training on
choice, convenience and a mass customization. In the over one century
since its establishment, the bank has continued to build economy that
have been strategic to the well- being and growth of the Nigeria
economy.
Consequently, it has remained the most profitable bank
franchise In Nigeria with group profit after tax of 20.4billion in the
financial year ended March 31, 2007. Underpinning this success is the
Banks strategy, with its focus on the two critical imperative of
modernization and growth.
With 408 business locations as at March 31,
2007, the Bank has one of the largest domestic sales networks in
Nigeria, along-line real time. As a market leader in the financial
services, sector, First Bank pioneered initiatives in international
money transfer, master card, leader in term of value ad volume of ATM
transaction in the country.
The Bank has nine (9) local subsidies and
a full-fledged subsidiary In the United Kingdom as well as a
representative office in South Africa. First bank's growth strategy is
hinged on continued network expansion, product development, mergers and
acquisition and growth of its international footprint. In furtherance of
this strategy, and in line with the imperatives of industry
consideration, the Bank In the 2005/2006 financial year acquired it
investment in banking subsidiary, FBN (Merchant Bankers) Limited and
another Bank- MBC International Bank PIc.
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ABSRACT - [ Total Page(s): 1 ]This study examined the effectiveness of training and development on employee's performance. To access the situation, well structure questionnaire were administered using stratified random sampling techniques in other to cover the branches and hierarchy of staff of the bank used for the case study. The data collected were analyzed using simple table percentage and Chi-square statistical techniques. The result that provision of training by the bank has enabled the employee to increase ultimately, ... Continue reading---
