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Effect Of Conflict Management On Organizational Productivity
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1.7 LIMITATION OF THE STUDY
There are
some limitations faced by the researcher during the course of this
study. Limited time and financial challenge were some of the limitation
encounter by the researcher.
1.8 OPERATIONAL DEFINITION OF TERMS
v Behaviour: This is the way a person responds to a situation or stimulus.
v
Conflict: This is define as a disagreement between two or more
organizational members or groups based on the fact that they need share
resources or because they have different goals, values or perception.
v
Communication: It is primarily a mechanical process, in which a message
is constructed and encoded by a sender, transmitted through some
channel, then receive and decoded by a receiver.
v Conflict
management: This is a holistic approach to divergent orientation between
both parties (employer and employees) as the case may be, with the
objective of mitigating the effect of the conflict, preventing conflict
from ensuring and to make the most of the opportunities offered by the
same conflict.
v Management: The process of planning, organizing,
leading and controlling the effort of an organization member and of
using all other organizational resources to achieve stated
organizational goals.
v Organization: This is define as a co-ordinate
social unit, made up of two or more people that function on a
relatively continuous basis to achieve a common goal.
v
Organizational Productivity: This is the aggregate level at which all
the resources in the corporate organization are being put to use; its
measurement in real terms is the output level of all resources in the
organization.
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ABSRACT - [ Total Page(s): 1 ]Sometimes, during the course of labour-management relations, conflicts are inevitable. Infacts, some specialists are of the view that conflict is an institutionalized aspect of industrial relation because it brings about the much-needed co-operation at the end. Conflict is described as antagonism between people-between managements and workers at workplace. It is believed that conflict is better managed than eliminated within the growing realization that a number of benefits are accruable as well ... Continue reading---
