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The Impact Of Motivation On Employee’s Job Performance In An Organisation
[A CASE STUDY OF ACCESS BANK PLC OKPARA AVENUE AND ABAKALIKI ROAD BRANCHES, ENUGU]
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February 8, 1989: Access Bank commenced operations at its Burma Road, Apapa Head Office.
March
24, 1998: Access Bank became a public limited liability company.
February 5, 2001: Access Bank obtained a universal Banking license from
the central Bank of Nigeria. The Rebirth
The board of director
appointed Aigboje Aig-Imoukhuede as MD/CEO and Herbert Wigwe as Deputy
Managing Director. The mandate was clear: “Reposition the bank to one of
Nigeria‟s leading financial institutions within a five year period
(March 2002-March 2007) this task was perceived by many as audacious,
given the realities of the Bank at the time. Also appointed to the Board
was M. Gbenga Oyebode who brought commendable board experience gathered
from some of Nigeria‟s leading companies, such as MTN Nigeria, Okomu
oil Palm Plc. The new management then articulated a transformation
Agenda for Access Bank Plc. This agenda represented a complete departure
from all that characterized the bank in the past and became the road
map for the transformation of the bank into a world class financial
institution. The focus was to:
ï¶ Assemble a credible and high caliber management team
ï¶ Introduce a culture of excellence founded on professionalism and integrity.
ï¶ Ensure human capital development
ï¶ Enlarge shareholder base
ï¶ Introduce strong procedures and processes to drive day-to-day activities of the bank
ï¶ Instill a passion for customers in all members of staff
ï¶ Establish a low cost liability generation strategy
ï¶ Expand branch network to cover all clearing zones within Nigeria
ï¶ Create a world class Brand image.
The
impact of the transformation agenda was reflected in the first year.
The bank grew its balance sheet by 100% and posted an impressive
N1billion in profit before tax. The profit before tax figure was more
than the cumulative profit made by the bank in the last 12years. This
also marked the beginning of what would be a 6 years record triple digit
growth trend. Similarly, earning per share had rebounded to 21kobo from
a negative 2kobo position, leading to a declaration of a 5kobo dividend
to shareholders for the first time in 3 years February 1, 2012 Access
Bank acquired intercontinental bank as part of their expansion program
is to increase their capital base, to increase their branches and to
serve their customer better.
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ABSRACT - [ Total Page(s): 1 ]This study is aimed at determining the impact of motivation on employee‟s job performance in an organization. (A case study of Access Bank Plc). The purpose here is to investigate and identify factors responsible for the current state of affairs and seek to find practical solution for lack of staff motivation and job performance. The research design is survey research design comprising of opinions, impressions and perceptions of the respondents. The sampling technique was simple random sam ... Continue reading---
