-
The Employee Training And Productivity In The Aviation Industry
CHAPTER ONE -- [Total Page(s) 4]
Page 3 of 4
-
-
-
Purpose of the Study
The
primary aim of this study is to establish whether effective employee
training can enhance productivity, specifically the study will try it.
a.
Ascertain the importance which the management of FAAN attaches to
training and development as a means of improving knowledge, skills and
behaviour of its staff.
b. Find out whether such training programmes actually assisted staff productivity.
c. Find out whether courses undertaken are geared towards improving service delivery by FAAN manpower.
Research Questions
1. What kind of training and development programmes is available to employee in FAAN?
2. How effective are the training programme from both the employee and management perspective?
3. What is the relationship between training availability, training relevant and productivity in FAAN?
4. What extent have proper and effective training programmes minimize aviation problems?
5. Is it inadequacy of training that is responsible for employee poor performance in FAAN?
Research Hypothesis
Hypothesis 1
Effective training of employees cannot lead to increased performance and productivity.
Hypothesis 2
Federal Airport Authority of Nigeria does not provide adequate training and development for its staff
Hypothesis 3
Proper and effective training programme cannot minimize productivity problems.
Scope of the study
The
research was carried out at the headquarters of Federal Airports
Authority of Nigeria (FAAN) in Lagos Muritala Mohammed International
Airport Lagos. The researcher also will administer middle staff,
supervisors and clerical officers. Finally, the research will also be
extended to Human Resource and FAAN Training Department to collect
relevant information.
Justification of the study
This study is
very significantly in that it will throw more light on how effective
employee training can be used to increase the productivity level in the
organization.
Limitation of the study
The findings of this study
will have limited application in view of the fact that the research is
not going to cover all the airports and other formations of FAAN. Since
one major source of information is questionnaire, the resources may be
blow out of proportion and may affect the reliability of such
information.
Statement of the problem
Training is an essential
ingredient in the productivity of an organization and when it concerns
the aviation industry that is geared towards the safety of human lives
and goods. The importance of training cannot be overemphasized provision
of quality services to customers is paramount therefore training and
retraining of employees need to be a subject of great concern to
researchers and the generality of the populace.
CHAPTER ONE -- [Total Page(s) 4]
Page 3 of 4
-
