The purchase funnel illustrates the relative number of prospective purchase over time.
The basic AIDA model is one of the longest serving hierarchical
models, having been in the for more than a century using a hierarchical
system, such as AIDA, provides the marketer with a detailed
understanding of how target audience change over time and provides
insights as to which types of advertising messages from step to step,
the total number of prospects diminishes. The phenomenon is sometimes
described as a “purchase funnelâ€. A relatively large number of potential
purchases become aware of a product or brand, then a smaller subset
becomes interested with only a relatively small proportion moving
through to the actual purchase. The effect is also known as “customer
funnelâ€, “marketing funnelâ€, or “sales funnelâ€. The model is also used
extensively in selling and advertising. According to the original model,
“the steps to be taken by the seller at each stage are as follows.
Stage I: Secure attention
Stage II: Hold attention through interest
Stage III: Arouse Desire
Stage IV: Create Confidence and Belief
Stage V: Secure Decision and Action
Stage VI: Create Satisfaction
Criticisms
A major deficiency of the AIDA model, and other hierarchical models,
is the absence of post-purchase effects such as satisfaction,
consumption, repeat patronage behavior and other post-purchase
behavioural intentions such as referrals or participating in the
preparation of online product reviews. Other criticism include the
model’s reliance on a linear nature hierarchical sequence in empirical
studies, the model has been found to be a poor prediction of actual
consumer behavior. In addition, an extensive review of the literature
surrounding advertising effects, carried out by Valcratsas and Ambler
found little empirical support for the hierarchical models their
reliance on the concept of a linear, hierarchical response process.
Indeed, some research suggests that consumer process promotional and
effective (feeling) simultaneously. This insight has led to the
development of a class of alternative models, known as integrative
models.
Variants
In order to redress some of the model’s
deficiencies, a number of contemporary hierarchical have modified or
expanded the basic AIDA model. Some of these include post purchase
stages, while other variants feature adaptations designed to accommodate
the role of new, digital and interactive media, including social media,
and brand communities. However, all follow the basic sequence which
includes cognition-affect-behaviour selected variants of AIDA.
Basic AIDA Model: Awareness-Interest-Desire-Action
Lavidge et al’s Hierarchy of Effects: Awareness – knowledge – liking – preference – conviction – purchase.
Mc Guire’s model: Presentation – attention – comprehension – yielding – retention – behavior
Modified AIDA Model: Awareness – interest – conviction – desire – action (purchase or consumption).
AIDAS Model: Attention – interest – desire – action – satisfaction
AIDAs love model: Awareness – interest – search – desire – action – like/dislike – share – love/hate
2.5 HIERARCHY OF EFFECTS THEORY
The hierarchy of effects model which tells advertisers to make an
advertisement in such a way that the customer goes all these six stages
namely awareness, knowledge, liking, preference, conviction and
purchase. It is created by Robert Lavidge and Gary A Steiner in 1961,
the hierarchy of effect model suggests six steps to consumer buying
behavior.