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The Signifiance Of Moitivation Of Enhancing The Eomployee Peroformance In A Competative Marketing Environment
[A CASE STUDY OF UNITED BANK FOR AFRICAN (UBA) ILORIN]
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Maintenance factors are:
i. Company polity
ii. Work condition
iii. Salary
iv. Relationship with peers
v. Inter-personal relationship with superior
vi. Inter-personal relationship with subordinates
vii. Job security
The above factors are what Fredrick herzberg, referred to as the “two factor theory†but if the above factors the motivational facts are properly harnessed, the employees would perform better in any organization.
Nevertheless, contrary to what motivation is all about, some organizations choose the path of rationalization for the sole aim of not paying a whopping sun as salary. The workers also have chosen to commit fraud without recourse to equity due to job insecurity occasional by frequent retrenchment exercise. This is the main reason for sporadic fraud in banks as witnessed in the country on recent time. In conclusion therefore, it has been noticed and conforded that lack of motivation is the bone of frequent strukes and decreased productivity in an organization; sums up the merits of motivation thus:
i. It enhances individual and organizational growth
ii. It improves productivity and performance
iii. It enhance quality
iv. It improve safety
v. It enhances group dynamism
vi. It enhances corporate image
vii. It enhances good labour management relations
1.1 STATEMENT OF THE PROBLEM
The modern organization is very complex and profit oriented. Various reasons have been advanced for the performance and low productivity of an average Nigerian worker. The major problem has been what is or the best means of making workers perform well towards achieving the organization goals.
Various theories on motivation has been postulated by various scholars of international repute and it affects employees performance and productivity. Some of the theories are examined below:
Abraham Maslow of branches University, a prominent student of “Behaviour†has propounded a theory on motivation known as the “herarchy of needâ€. The underlying concept of the theory cannots that human needs are Lierachical; that a need must be gratified before other needs will predominant. These needs, according to Mashow, are the physiological) Biological needs, security (safety) needs, social needs, Esteem needs and self, actualization. He (Maslow) strongly believed that these needs are in linearity.
Another scholar on motivation was claylon P, Alderfer’s needs theory. This theory simply stated that human needs are circumstantial. These needs are: needs for existence, relatedness and growth. The ERG theory. Alderfer fervently believed that these needs are in a “continuum†tendency to move forward and backward according to situation. This is a complete aberration from Maslow’s needs hierarchy.
Theory x and y which was postulated by McGregor clearly indicates the inner essence of a worker. A worker detested to work (theory X unless forced, the converse is theory y.
The “Equity†theory which was postulated by S.Adams (1963) generally explains how employers should strive for justice and for play in their places of work and how they are motivated to correct them. Other notable theories are:
i. Fedrick Herzberg – two factor theory
ii. Victor room – expectancy theory
iii. David mcclehand – need concept
Conclusively, we have observed that all the aforementioned theories centered on motivation as it affects employees performance in an organization. Therefore, employees should ensure to see that its employees are adequately motivated to achieved the descred profit maximization objective of the organization, since motivation. They say increase out.
1.2 SCOPE OF THE STUDY
Motivation has been the focal point of interest between employees in an organization especially in banking sector however, the study is limited to united bank for Africa (UBA) plc shall be placed on.
i. Key concepts and theories of motivation in relation to banking
ii. The bulk of the employees in various branches of the bank in lagos including the head office wil be used consequently, the research questions will be answered from the data collected from these staff, hence findings shall only be applicable to the above mentioned bank
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