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IMPACT OF CUSTOMER SERVICE ON SMALL AND MEDIUM SCALE BUSINESS
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- Contributor: projectwaka
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- Case No: 886230ch
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ABSRACT - [ Total Page(s): 1 ]This study was carried out to examine the impact of customer service on small and medium scale business using De-Choice Fast Foods, Uyo, Akwa Ibom State. To achieve this objective, four research questions were stated to guide this study. The survey research design was adopted for the study. The findings revealed that customer service affects customer satisfaction in the achiever inter business; there are barriers to customer service provision by customer service staff of achiever inters business; customer service impacts customer loyalty at achiever inter business and there are other customer
... Continue Reading
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ABSRACT - [ Total Page(s): 1 ]This study was carried out to examine the impact of customer service on small and medium scale business using De-Choice Fast Foods, Uyo, Akwa Ibom State. To achieve this objective, four research questions were stated to guide this study. The survey research design was adopted for the study. The findings revealed that customer service affects customer satisfaction in the achiever inter business; there are barriers to customer service provision by customer service staff of achiever inters business; customer service impacts customer loyalty at achiever inter business and there are other customer
... Continue Reading
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