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THE ROLE OF PUBLIC RELATIONS IN ENHANCING CUSTOMERS’ SATISFACTION
[A CASE STUDY OF NIGERIAN AIRWAYS ENUGU] -
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- Contributor: projectwaka
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- Case No: 852197pw
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ABSRACT - [ Total Page(s): 1 ]This study is aimed at pointing out the function of Public relations officer in customer’s satisfaction in Nigeria Airways Enugu. The data for this study were collected through questionnaire. Thereafter the data collected were analyzed using chi – square method which served to out qualitative characterizes. In the data into numerical form and relationships. The research finding the essentials of public relations officer in an establishment. The effect of public relations in promoting the image of an organization.
... Continue Reading
TABLE OF CONTENTS - [ Total Page(s): 1 ]This study is aimed at pointing out the function of Public relations officer in customer’s satisfaction in Nigeria Airways Enugu. The data for this study were collected through questionnaireTABLE OF CONTENTINTRODUCTION Background of the study The objectives of Nigerian Airway Statement of research problem Objective of the study ... Continue Reading
CHAPTER ONE - [ Total Page(s): 1 ]INTRODUCTION1.1 Background to the studyIn any organization, the need to maintain the image of the organization is in our contemporary societies a private one hence this study survey the role of public relations in enhancing consumer’s satisfaction. We set out to find whether Nigeria Airways Enugu, has in any way satisfied or dissatisfied the total number of people or customers that have been satisfied or dissatisfied by the organization. This study will also x – rays how far the PR roles have helped or will help to co-ordinate the organizations perception of the Nigeria airways image w ... Continue Reading
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ABSRACT - [ Total Page(s): 1 ]This study is aimed at pointing out the function of Public relations officer in customer’s satisfaction in Nigeria Airways Enugu. The data for this study were collected through questionnaire. Thereafter the data collected were analyzed using chi – square method which served to out qualitative characterizes. In the data into numerical form and relationships. The research finding the essentials of public relations officer in an establishment. The effect of public relations in promoting the image of an organization.
... Continue Reading
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