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The Impact Of Modern Communication Facilities On The Secretary
CHAPTER ONE -- [Total Page(s) 3]
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CHAPTER ONE
1.0 Introduction
1.1 Background of the Study
The act of Communication is the most important of all human activities. Is a fact that all human activities are interdependent on one another socially, economically, culturally and politically. No human being can live in isolation, that is to say human being must pass on and also receive information in every activities that must be done. Communication is one of the fundamental functions of the office and process which is essential to all forms of business. It is the means of conveying information from one person to another, which can be through Telephone, post office, Teleprinter, Mobile phone, Messenger services, Computer and many other means. Communication is done in order to pass or receive information, ideas and knowledge from one person to another.
During the past few decades there have been development and improvement in office communication system. This makes the work of today’s trained secretaries to be easier.
Azuka (1990), states that the word Secretary is taken from the Latin word “Secretariesâ€. This means that the Secretary is the ability to keep information or knowledge away from others. But in your own views a secretary is the keeper of secret.
Little (1976), defines Communication as “the process by which information is passed between individuals and organization by means of previously agree symbols such as words, fiscal grimaces, gestures, postures, pictorial or usual display etc.
1.2 Statement of the Problem
The Advent of modern communication facilities has spured up radical changes in the secretarial profession. These changes have been characterized by new methods of doing this, with emphasis on Information and Communication Technology (ICT).
According to Ali and Akinbi (1995), technology is an alteration in the life of an equipment, character, knowledge and method of doing things. The impact of these modern communication facilities this resulted into the acquisition of the needed competencies by secretaries, to effectively and efficiently operates these facilities in order to be relevant in the world of Labour. This is because, prior to this time, the communication facilities obtainable in the office were; Analog, Telephone, the manual typewriter, Teleprinter, Duplicating machine, reprographic machines etc.
Today Modern Communication facilities which include, computer, internet, mobile phones, fax machine, telegram etc. have replaced the persons existing ones. This had also created another impetus on the secretary, as there is an improvement in the way/she discharge his/her duties. However, the impact of modern communication gadget on the organization goals, have not been properly felt for instance the says in some organization are not still efficient even though there gadget. The problems of modern facilities seem to care a problem for instance some says it must undergo many loose of their job.
1.3 Purpose of the Study
The overall purpose of this study is to examine the impact of modern communication equipment on the Secretary and the profession. However, the specific objectives of the study are:
To identify the modern communication gadgets is the use in organization.
To find out the impact of modern communication facilities on the organization goals.
To assess the impact of modern communication gadgets on the efficiency of the Secretary.
To outline the problems which modern communication facilities pose to the secretary profession.
CHAPTER ONE -- [Total Page(s) 3]
Page 1 of 3
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ABSRACT - [ Total Page(s): 1 ]This project research “The Impact of Modern Communication Facilities on the performance of the Secretary in an Organizationâ€. This becomes essential as every organization seeks to achieve set objectives or goals. This project looks at the impact of modern communication facilities on the performance of a secretary in an organization. Chapter one of this project introduces the background to the subject matter, background to the area of study with emphasis on a survey of some selected o ... Continue reading---
