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THE IMPACT OF INFORMATION COMMUNICATION TECHNOLOGY ON THE PERFORMANCE OF UNITED BANK FOR AFRICA PLC
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- Contributor: mr-chris
- engagements: 39
- Case No: 127903ip
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ABSRACT - [ Total Page(s): 1 ]As information technology is the modern trend in banking today it is very imperative for bank to access it’s impact operational performance so as to justify if the hunger capital invested on it is justifiable or not, analyse their problems and proffer possible solutions. The objective of this study is to identify how the introduction of information and communication technology has influenced bank performance in terms of effectiveness, efficiency, competitiveness, customers base and globalization of bank. The main research instrument used one questionnaire and personal interview for staf
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CHAPTER ONE - [ Total Page(s): 4 ]The major cause of this syndrome can be attributed to the problems inherited in the banks operational system. The quest for globalization and commercialization has brought about innovations in technology. The digital age and the potential threat posed by non-traditional competition which necessitates innovation has made it inevitable for Nigerian commercial banks to improve upon their operation as they face evolving revolution are being confronted with increasingly sophisticated customer base compelling them to offer today what their customers would be expecting tomorrow. Ban ... Continue Reading
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ABSRACT - [ Total Page(s): 1 ]As information technology is the modern trend in banking today it is very imperative for bank to access it’s impact operational performance so as to justify if the hunger capital invested on it is justifiable or not, analyse their problems and proffer possible solutions. The objective of this study is to identify how the introduction of information and communication technology has influenced bank performance in terms of effectiveness, efficiency, competitiveness, customers base and globalization of bank. The main research instrument used one questionnaire and personal interview for staf
... Continue Reading
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