• INTERPERSONAL HUMAN RELATIONS SKILLS SECRETARIES REQUIRE FOR EFFECTIVE JOB PERFORMANCE IN INDUSTRIES


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    • ABSRACT - [ Total Page(s): 1 ]This study focused on interpersonal/human relations skills secretaries requires for effective job performance in industries.In the course of the study, related literatures were reviewed. A total of 105 copies of questionnaire for both bosses, secretaries and customers was drawn up and administered in selected firms in Enugu Urban and the information gathered were analyzed.It was realized that to be sufficient on-the-job, the secretary must posses or be acquainted with some personal qualities/characteristics that will make her quite unique in the office.The data emphasized that the secretary mu ... Continue Reading

         

      CHAPTER ONE - [ Total Page(s): 3 ]Since the human specie inhabited the earth centuries ago, their behavior has been a subject of public discourse and compared to the applied science, the study of human behavior is relatively newIndustries exist to achieve a set objectives or goals. In accomplishing the broad objectives of the industry, the individuals involved also attained objectives that are of great importance to them. In order to understand people, we need to consider the whole person. The human being is total person influenced by input received from external factors. For example, family, schools, trade ass ... Continue Reading