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Role Of A Secretary In Office Administration And Management
[A CASE STUDY OF MINISTRY OF FINANCE ENUGU]
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1.2 STATEMENT OF THE PROBLEM
Secretaries play multiple roles in any
organization. They are the life wire of establishment or business
outfit. By virtue of their position and the performance of their job,
there exists some imminent problem. Such problems are likely to
influence the role of secretaries.
1. Lack of respect and recognition
to secretaries from employers of labour who look down on secretarial
administration and regarded those who practice it as never-do-wells
2. Inadequate modern equipment used by secretaries hinders their efficiency and effectiveness of their jobs.
3. Secretaries are not apportioned to use or manipulate the required equipment
necessary for their profession thereby making them not fit for their profession
4. Secretaries are always regarded as a professional servant to the executive
5. Some bosses use their secretaries as scope goat and dehumanize them
before their visitors because such bosses see the secretaries as supporting staff who he believed cannot stand on their own
1.3 OBJECTIVE OF THE STUDY
The
main purpose of this study is to identify the role of a secretary in
office administration and management specifically the study intends to:
1. Find out the role of secretaries in office administration and management
2. Ascertain the played by government in uplifting the state of secretaries in their employ
3. Determine the factors militating enough for their roles in their organization
5. Find out if modern facilities needed by secretaries in organization adequate.
1.4 SCOPE OR DELIMITATION OF THE STUDY
The
study delved into the role of secretaries in office administration and
management. It focus mainly on the ministry of finance Enugu.
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ABSRACT - [ Total Page(s): 1 ]This topic is the role of and management with particular reference to the ministry of finance, Enugu.To carry out this study effectively. Five research questions were formulated. Due to the descriptive survey nature of this work both primary and secondary sources of data collection used. Data were got from the eighteen (18) senior and forty-two (42) junior secretaries that were selected form seven departments of the ministry used for the data collected the students cluster mean statistical tools ... Continue reading---
