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Impact Of Information Technology On Secretarial Profession In Nigeria
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In the past, most office work had been carried out manually although
them the volume of office work had been small and there was less
sophistication in the industrial art, hence there was no significant
demand for modern technology. But today, when one looks at the basic
tasks. In an office, whether it be writing, calculating, filling,
sorting or analysis, it is found that office machines cam be used to dot
he job better and faster which leads to great achievements and
professionalism in the field. There has never been grater need for
efficiency in business than there is today. All kinds of businesses.
Must employ modern methods in their offices. The raw material of an
office is information, and the responsibility of an office is lit that
of a clearing house, receiving and sending out information, processing
storing facts in various forms. Therefore, the ever increasing size of
business organizations has increased the development of new techniques
in office management. Unlike in the past, where the secretary made use
of old model manual typewriter that does not enhance efficient. Since
the secretary is a medium through which the organization actions and
policies are conveyed to the public. In readable and disenable form, it
is wise that she is exposed to office machines and understand their
proper usage so that she can efficiently carryout the routine job of the
office. By so doing the organization concern can benefit highly form
the services of the secretary.
The secretary is part of the
management team since she is completely involved in the affairs of the
office and in making and implementation of business plans. She deals
with letter drafting and typing, filing processing and storing of
information as well as disseminating information. With the office
automation such as electronic typewriter Word process, computer,
telephone, fax machine, internet, e-mail, photocopier and calculating
machines at her disposal, her job is sure to progress swiftly and a
boost to attaining productivity in the organization where she works.
STATEMENT OF PROBLEM
Even
though modern technology is regarded as important and of high value in
ensuring quality work output in an office, as well as bringing about
productivity. It is equally believed that these machines can cause job.
Displacement. This is the fear that many employees suffer from when new
machines are being purchased for use by their organization. The machines
are cost effective. Some organizations do not really apply the use of
some of the modern machines and this lead to poor performance, this is
because they seem not to attach great importance to these machines and
most secretaries are ignorant of their uses.
OBJECTIVES OF THE STUDY
The study intend to achieve the following:
To examine the concept of modern technology and its effect on the secretary’s profession.
To examine whether modern technology causes job displacement of secretaries in organizations.
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