• COMPETENCY REQUIRED OF SECRETARIES IN SELECTED BUSINESS ESTABLISHMENT
    [A CASE STUDY OF FIRST BANK OF NIGERIA PLC OKPARA AVENUE ENUGU]


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    • ABSRACT - [ Total Page(s): 1 ]This research is aimed at identifying competencies required by secretaries in First Bank Nigeria Plc., Enugu. In carrying out the study, questionnaires were developed and administered on secretaries and their bosses in First Bank Nigeria Plc., Enugu. After the analysis of the data, the following were found, competency required of secretaries include sound judgment, tactfulness, resourcefulness, good communication still and organizing ability.The study also found out that modern technology has positive effect on the competence requirement of compete secretaries and managers. It was also found t ... Continue Reading

         

      CHAPTER ONE - [ Total Page(s): 4 ]SECRETARYIt can be defined as a person employed in an office, usually working for another person, dealing with letters, typing, keeping records, etc and making appointment and arrangement. A secretary is an executive assistant who possesses a mastery of office skills, who demonstrates the ability to assume responsibilities without direct supervision, who exercises initiative and judgment and who makes decision within the scope of assigned authority.BUSINESSIt is the activity of making, buying, selling or supplying things for money, commerce and trade. Business as against leisur ... Continue Reading