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Strategies For Improving The Functionalities Of In-service Training Of Secretaries In Modern Business Organization
[A CASE STUDY OF ENUGU STATE]
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1.2 STATEMENT OF PROBLEM
The inability of employers to send their
staffs for in service training posses a lot of problem and pulls down
efficiency and productivity.
Most modern business organizations in
Enugu state lack qualified secretaries. They employ secondary school
leavers as secretaries, when they don’t even know who a secretary is not
to talk of what her duties are. There in experience and lack of
training posses a great problem as to what assets of training to give
them.
The establishment of staff development and distant education
for staff training is one thing but lack of facilities,, non chalet
attitude of employers and lack of funds are militating against the
up-liftment of such projects like in service training of secretaries.
Some
of these employers lack adequate knowledge as to how in service
training can really improve their workers and in turn bring about
greater productivity and efficiency
Selfishness and greediness is
another problem facing the improvement of the functionalities of in
service training og secretaries in modern business organizations in
Enugu state in that over use these secretaries and at the same time pay
them very little amount of money as salary, which makes it difficult for
such secretaries to go for in service training and when the attempt to
attend one is usually not a very qualitative one and the result is
usually learning little of nothing at all.
These days, people are
mainly interested in the acquiring of certificates and not really on
skill acquisition of learning what they are suppose to learn. In this
situation, such secretaries will inevitably receives what they have
asked for which is inadequate training.
Considering the above
background, the study therefore, awareness should be created in the need
for improved functionality of in service training of secretaries in
modern business organizations in Enugu state, to be able to promote
efficiency and increase productivity.
1.3 PURPOSE OF STHE STUDY
The study is therefore designed to
1.
Examine the literature on in service training of secretaries with the
intension of improving the functionalities of in service training of
secretaries in modern business organization in Enugu state.
2. Determine if secretaries in modern business organization in Enugu state are given adequate training
3.
Determine the need for improving the functionalities of in service
training of secretaries in modern business organizations in Enugu
state,.
4. Create awareness on the needs of employing qualified
secretaries and on he need of sending them for an improved in service
training.
5. Offer immediate and long term suggestion for the
improvement of the functionalities of in service training of secretaries
in modern business organizations.
1.4 RESEARCH QUESTIONS
This study will seek to answer the following questions\
1.
What literature can be examined to improve the functionalities of in
service training of secretaries in modern business organizations in
Enugu state
2. How far are secretaries in modern business organization given adequate training
3.
To what extent is the need to improve the functionalities of in service
training of secretaries in modern business organization in Enugu state.
4.
What level of awareness is to be created in the needs of employing
qualified hands in modern business organizations and on the need of
sending them for an improved in service training programmes.
5. What
immediate and long term suggestion should be offered for the improvement
of the functionalities of in service training of secretaries in modern
business organizations in Enugu state.
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ABSRACT - [ Total Page(s): 1 ]The importance of training both old and new employees in an organization particularly in modern business organizations cannot be over emphasized. It is eviolent that new jobs usually required training in new skill.The fact that in service training helps to eliminate the numerous problems faced by old employees in coping with the new technological trends is self evialent In addition the motivation of employees who have just been used or promoted is likely high. Though training may become more pro ... Continue reading---
