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Causes Of Conflict Between Secretaries And Bosses In Establishments
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The major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its reliability. The percentage method was used in calculation. The major findings of the study were:
That secretaries have more area of conflict with their bosses than areas of mutual friendship.
The consequences of such conflicts affect the progress of the establishment concerned.
That if the possible strategies or procedures suggested can be adopted by the secretaries the conflict can be remedial.
It is concluded that, it is important for the secretaries to have a good working relationship with their bosses to stop the conflicts and achieve the goals of the establishment, and bosses should provide or create a room for negotiation between them and their secretaries.
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CHAPTER ONE - [ Total Page(s): 3 ]Statement of the problemThe Secretary is flexible, technically good
in their jobs and they are determined. Public concern regarding the
conflicts of bosses and secretaries in Nigeria has been on the increase
in recent times. It is observed that many qualified secretaries
desecrate their jobs and take to other professions entirely different
from Secretarial profession. Many Secretaries that choose to remain in
the profession do not seek ways of improving their management in an
organ ... Continue reading---
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CHAPTER ONE - [ Total Page(s): 3 ]Statement of the problemThe Secretary is flexible, technically good
in their jobs and they are determined. Public concern regarding the
conflicts of bosses and secretaries in Nigeria has been on the increase
in recent times. It is observed that many qualified secretaries
desecrate their jobs and take to other professions entirely different
from Secretarial profession. Many Secretaries that choose to remain in
the profession do not seek ways of improving their management in an
organ ... Continue reading---
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ABSRACT -- [Total Page(s) 1]
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