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Causes Of Conflict Between Secretaries And Bosses In Establishments
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Statement of the problem
The Secretary is flexible, technically good
in their jobs and they are determined. Public concern regarding the
conflicts of bosses and secretaries in Nigeria has been on the increase
in recent times. It is observed that many qualified secretaries
desecrate their jobs and take to other professions entirely different
from Secretarial profession. Many Secretaries that choose to remain in
the profession do not seek ways of improving their management in an
organization.
Generally, the concern is more on the conflicts between
Bosses and Secretaries; no mention is ever made of the factors
responsible of these conflicts. Certain questions need to be asked in an
attempt to recognize those factors that causes the conflicts in state
owned establishment.
Purpose of the Study
The major purpose of this study is:
To basically investigate some of the causes of conflicts between Bosses and Secretaries in State owned Establishment.
To examine the damages which conflicts between bosses and secretaries caused to different industries
To find out the consequences of such conflicts
To suggest remedy and strategies for solving conflicts between Bosses and secretaries in state owned establishment.
Significance of the Study
The study is significant for the following reasons:
The
result of the study will enable the Management to formulate a policy
toward conflicts resolution in establishment industries.
It will help
to highlight some of the factors which cause conflict between bosses
and secretaries in a state establishment (AHOCOL) so that management
will appreciate the seriousness of the problem.
The study will also
enable the management to formulate policies towards conflicts resolution
in industries. It will serve as a guide (especially in establishment
industry) to enable them prepare their minds on how to take the
conflicts likely to come.
The information contain in the study will
be of assistance to students who might be interested in further research
into other areas of secretaries and bosses conflicts not covered by not
present study.
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ABSRACT - [ Total Page(s): 1 ]The major purpose of this research is to find out the causes of conflict between Secretaries and Bosses in Anambra State owned Establishments. The population of the study consists of 58 Secretaries in Anambra State Owned Companies. The sample for the study was the total population of the Secretaries which is 58. Three research questions were formulated which guided the study. Nine (9) items structure questionnaire was developed validated and tested for its reliability. The percentage method was ... Continue reading---
