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Impact Of Information And Communication Technology In Today’s Business Environment
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
The
process of information today has greatly improved as well as widened
both in meaning and in scope by constant improvements in the field of
technology unlike in the by gone years. Offices are now equipped with
how modern electronic machine.
At the turn of the century most
written information was compiled by hand, in pen and ink, copies were
made by hand, an communication was by letter, telegraph or in person.
Today most of the tedious functions related to information handling
and processing and done through the computer and telecommunication
systems, these systems have evolved to the point where a manager can be
in touch with his business form his or her home, car or in mid-flight
Managing
information is one of the most challenging tasks facing most business
offices today, be it private public, government or multo-national
corporations. Recants innovations information technology have
necessitated the need for constant review of new technical method and
equipment in information processing. This will also result in
constant review of our information processing system. This new
innovations should help keep the business information system current
and every accurate so that quality decisions can be made at every
level.
Today, the outcome of technology is newspaper less office
occasioned by office information and communication system with the
tools of information and communication system such as E-mail,
internet, fax telex, telephone, world wide web (www) and video
conferencing the etc. office and services have become much easier,
faster, and satisfaction the world has turned into a computer age,
through the element of office information and communication system. It
was and is still the key enabler to this new way of working that has
transformed the landscape of todays business (Umunnah, 2003) .
In
the view of O. bring (2002) office information and communication system
is the use of microelectronic equipment for processing information
and communication. Information and communication system is the
discipline encompassing computer systems, telecommunication networks
and multi- media application, little wonder Ojukwu and Ojukwu, (2002)
defined the term as the acquisition processing, storage, and
dissemination. Of vocal pictorial textual and numerical information
by microelectronic based on combination of computing and
telecommunication. Office information and communication system are
advantageous in changing workers attitude to work especially the
secretaries investablishign efficiency in communication, in profit, in
operating new jobs and effective in mass education. In deed, office
work would have been cumber some and organization goals and objective
unattainable without the tools of office information and communication
system.
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ABSRACT - [ Total Page(s): 1 ]The researcher aim at knowing the detail of office information an communication system skills needed by secretaries in today’s business. The work is divided into fire chapters the first chapter to works. Into the background of the study, statement of the study, purpose of the study, significance of the study, research question, and scope of the study.The chapter two bring about the review of related literature, on office information and communication system skill need by secretaries ... Continue reading---
