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Impact Of Secretaries In Improving The Quality Of Services In Government Parastatals
[A CASE STUDY OF NEPA ENUGU] -
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Generally, our society today tends to misunderstand who a secretary is and his impact in improving the quality of services rendered by both government parastatals and private sector.
As a result secretaries are looked upon and neglected because the society assume that their duties goes beyond typing and writing shorthand.
In this project, the researcher aims at finding and investigating their impact in improving the qualities of services rendered by government parastatals and find out what hinders them from performing effective functions. And that both public and private sectors can perform without effective secretary.
During data collection, the study was restricted to only one government parastatal (NEPA) where questionnaires was administered to confidential and general secretaries selected at random and numbering thirty (30).
Analysis of their responds shows that secretaries contributes a lot in improving the quality of services rendered by government parastatals so that researcher concluded by recommending that secretaries should be cared for, be encouraged and remunerated in form of training to enable them advance in their career.
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CHAPTER ONE - [ Total Page(s): 3 ]CHAPTER ONE1.0 INTRODUCTION1.1 BACKGROUND OF THE STUDYGovernment owned parastatals are those created in order to carry out special tasks for the welfare of its citizens. These types of tasks cannot be carried out by private individuals or people due to the nature of the financial involvement and the effectiveness of its services. They are nonprofit oriented, since their aim is not to maximize profit, it is sub-divided into two viz:- federal and state owned parastatals. Federal owned parastatals. ... Continue reading---
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CHAPTER ONE - [ Total Page(s): 3 ]CHAPTER ONE1.0 INTRODUCTION1.1 BACKGROUND OF THE STUDYGovernment owned parastatals are those created in order to carry out special tasks for the welfare of its citizens. These types of tasks cannot be carried out by private individuals or people due to the nature of the financial involvement and the effectiveness of its services. They are nonprofit oriented, since their aim is not to maximize profit, it is sub-divided into two viz:- federal and state owned parastatals. Federal owned parastatals. ... Continue reading---
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ABSRACT -- [Total Page(s) 1]
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