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The Impact Of Office Environment On Office Professionals
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Ceik and forti (2009) state that the duties of office professional in
organization includes organizing, coordinating and implementing
delicious for the day to day running of the organization. Azuonge (2007)
says executives in most organization are ignorant of the vital roles
performed by office professional for the growth of an organization as
such these class of worker are seen with little or no respect as
clerks and mail runners by this officers. To achieve any set objective
by an organization in a work place, it require the complete efforts of a
team work. The office professional being part of this team plays an
important and essential function in bringing about the desired success
in every organization, irrespective of services it renders to the
general public. Jeffrey and Kevin, (2001) state that in this age of
globalization, characterized by computer and other office technology, as
well as sophisticated nature of office dealings, the duties and
function of office professionals in achieving organizational goals
cannot be over emphasized.
Njoku (2003) opines that the duties of
office professionals vary and are often unspecified. However, the duties
and function of office professionals and the expectations of an
employer. These duties include taking down notes from the speech of the
boss and producing a mail able copy out of it, performing reception
duties involving public relations, clerical duties involving replying to
correspondence, filling operations, records management, other
unspecified function such as booking flights and accommodation, running
specialized errands etc.
He adds that the functions of the office
professionals are ever expanding rapidly. However, the proper
performance of duties by office professional is a reliable avenue for
the image making profiles such office professional work with. It is with
this in mind that the research work is being carried out to identify
the duties and responsibilities of office professionals in Kaduna
polytechnic.
Statement of the Problem
The office environment is a
determining factor to office professionals performance and productivity
but this has not been achieved in modern day office as a result of the
following problems such as inadequate of modern office equipments, poor
human relations, physical environmental factors and poor remuneration of
office professionals, all these factors contribute to low performance
of office professionals. It is not uncommon to find some organizations
still subjecting office professional to the use of manual typewriters.
When office professional are not provided with efficient and effective
working tools, productivity is definitely bound to be low.
It is
equally agreed that some office professionals find it difficult to get
along with their work as a result of un-conducive environment in the
office. this brings about other tendencies among with include the
inability to control staff under her or not giving proper attention to
visitors in the office    .Overcrowding and of clean office or
environment especially in the office professional’s office seriously
have impacts in the productivity of the office professional
Purpose of the Study
The
major purpose of this study was to examine the impact of office
environment on the productivity of office professional. But in specific
terms, the study was under taken to:
find out the types of modern office machines require for office professionals productivity.
determine the physical environmental factors that lead to the attainment of the organizational objectives
to find out how adequate remuneration of office professional improve office productivity in an organization.
to find out how human relation skills increase office professional productivity.
Research Questions
The following research questions and hypotheses were posed and formulated for the study:
What are the types of office equipment require for office professionals productivity
What are the physical environmental factors that lead to the attainment of organizational objectives
How does human relations skills influence office professional productivity in an organization
How does remuneration influence office professional productivity in an organization.
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