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Survey Of The Effects Of Training And Development On The Productivity Of Secretarial Staff At Union Bank Of Nigeria Plc
[A CASE STUDY OF ENUGU]
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And this will enhance greater productivity in organization the
importance of secretarial staff to any organization whether public or
private has been identified organizational objectives such as profit
maximization, share of market and social responsibilities cannot be
fulfilled without proficient secretarial staff. The realization of the
value of “secretarial staff†to any organization has led to a proposal
by experts that people should be classified as “assets†and to b so
recorded in accounting records. Investment in secretarial staff capital
is worthy and necessary expenditure if any organization is to discharge
its legal statutory and social responsibilities to its owners public and
society at large.
The indisputable reason why training and
development of secretarial staff should be revolving undertaking is
because of changes posed by modern technology. Changes take place every
minute, hour, day etc and the world is faced with an era of
technological advancement that can make already required skills
obsolete. Training therefore is not retract to new employee or old
employee but to both and even to senior management personnel. Training
brightens employee athlete towards their work. This in turn improves job
performance at all levels which facilitates the realization of both
individual and organizational objective since 1960 Nigeria government
has realized the need to train and develop her employee because it was
discovered that most top government positions were held by expatiates.
As a result of this government had to set up a manpower board in 1962
following the report of Abbey commission. Tertiary institutions grew up
form one in 1959 to thirty-one in 1989. environment in tertiary
institutions grew from 2,993 in 1962 to 55249 in 1980.
Many
polytechnics were established by both the federal and state government
in the 1970’s and 1980’s more of secondary and primary school were
established and environment into them became very higher several
training institutions such as industrial training funds center for
management development and administrative staff college were established
to accelerate secretarial staff development.
Recently the federal
education systems were redesigned to give priority to technical
education through the introduction of 6-3-3-4 programme.
In 1892,
bank business started in Nigeria by African banking corporation. The
bank was taken over by west Africa now first bank in 1894. Barclay bank
now union bank was established in 1917. The two expatriate banks
dominated the banking scene until 1933 when national bank of Nigeria was
established. many indigenous banks were established between 1929 and
1952 but most of them failed probably due to poor management and lack of
training apart form how capitalization and stiff competition from
foreign owned banks.
The periods of 1959-1986 witnessed the era of
regulation. The central bank of Nigeria was established in 1959 with
power to promote and integrate the Nigeria financial systems. The first
bank of Nigeria encouraged the development of money and capital markets.
It
also encouraged employee development in the banking industry. Other
useful development within the period that affected employment
development in the bank are as follows.
a. The companies decree
(1968) which made it mandating for all companies in Nigeria including
banks to register locally and be subjected to Nigeria laws
b. Indigenization decree (1972) which introduced the system of deliberate management.
c.
Acquisition of controlling share in the three big expatriate banks. The
period of 1986 to date is called the second banking booms era because
of the rapidity with which banks were established due to the
deregulation of the economy. The government and private sectors now rely
on the banks for allocation of employee.
The rapid growth within the
industry and financial system of as a whole has over stretched the
management cadre of the banks it has erected rapid up liftmen and
promotion for many staff of the bank such situation surely called rapid
training and retaining to a high level of competence within the
industry.
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ABSRACT - [ Total Page(s): 1 ]One of the main ways organizations invest in the work force for greater returns today and even future is through the training and development of their employee. Training like sharpening of an existing skill inorder to reflect the trends in technology and other social cultural environment of any organization. Productivity is the goal of today’s competitive business world and training can be a springing board to enhance productivity. The major objectives of training and development is to in ... Continue reading---
