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Survey Of The Effects Of Training And Development On The Productivity Of Secretarial Staff At Union Bank Of Nigeria Plc
[A CASE STUDY OF ENUGU]
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1.3 PURPOSE OF THE STUDY
The purpose of this study is to ascertain the following:
1. To identify training and development opportunities available to secretarial staff of union bank of Nigeria Plc.
2. To identify the problem associated and their training and development strategies
3. To identify the effects of training and development on the productivity of secretarial staff in union bank of Nigeria Plc.
1.4 SCOPE OF THE STUDY
The
scope of the study is very wide if it ha be carried out in all union
banks Plc in Nigeria therefore it is limited to the three branches of
union bank Plc Enugu which include Okpara Avenue union bank Ogui road
union bank and Ogbete main market union bank Plc Enugu. It determines
how training and development effects productivity and efficiency on the
job and the overall performance of employee before and after each
training programme as the world moves away from Analog to digitize
system of information dissemination
1.5 RESEARCH QUESTIONS
The research question includes:
1. What training and development are available to secretarial staff of union bank of Nigeria?.
2. What are the problem associated with these training and development strategies
3. What are the effects of these training and development strategies on the productivity of the secretarial staff?
1.6 SIGNIFICANCE OF THE STUDY
This piece of work hen completed will be immense value to the following BANK IN NIGERIA
This
research work will help the management of the bank in Nigeria to
improve the quality of their employees with particular references to
union bank Pplc Okpara Avenue Ogui Road and Ogbete main market union
banks Plc Enugu banking staff
When banks realize the need for
capacity building their employee will no doubt have a great opportunity
of being trained this enhance in development and shaping their future
secretaries.
Training prepares secretaries to step into this new world of information communication technology with increase responsibility.
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ABSRACT - [ Total Page(s): 1 ]One of the main ways organizations invest in the work force for greater returns today and even future is through the training and development of their employee. Training like sharpening of an existing skill inorder to reflect the trends in technology and other social cultural environment of any organization. Productivity is the goal of today’s competitive business world and training can be a springing board to enhance productivity. The major objectives of training and development is to in ... Continue reading---
