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Socio-economic And Technological Systems Of Modern Business And Their Effects On The Job Of The Secretary
[A CASE STUDY OF NIGERIA TELECOMMUNICATION LIMITED]
CHAPTER ONE -- [Total Page(s) 3]
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CHAPTER ONE
INTRODUCTION
1.0 Background information:
The modern
business organization is a highly complex affair and thus the function
of the secretary is becoming more is a highly complex affair and thus
the function of the secretary is becoming more challenging. Every
business management aims at making profit and at the same time, strives
to provide the needs of its employees.
The socio-economic and
technological system of modern business has taken a new dimension. Thus
could be attributed to challenges in the society. Thus, hails and
Hubband (1977) said many organizations have changed their internal
system to match changes in the environment.
Business managers have
now employed means to create a better working relationship between their
employee and themselves. Employees are motivated to increase
productivity and ensure good working conditions. Humbly (1975) said that
suceesful manamgent of change requires an understanding of humans
motivation.
Hails and husband (1977) went further to say that every
country must operate within an economic system that provides its
citizens with necessary goods and services. To meet these needs modern
business have adopted measures like: introduction of modern office
equipment, performance appraisal, providing office security, training
employees. Etc.
As the duties of the secretary is becoming more and
more complex, it is imperative to tach not only skills and techniques
necessary for these functions but also a more general training that
would give the secretary the possibility of career development.
Anyatonwu (N.d.) opined that, the role of the secretary in today’s
business has assumed added dimensions and they are no longer limited to
shorthand and typewriting to become secretary.
He further said that, secretary today cover many responsibility for which they are employed.
The
social system of business organizations has also taken a new trend.
Modern business satisfy the needs of their employees, which was not the
case in the past. Hence, humble (1975) opined that considerations of
adaptability and motivation are not as same believes it to be of mere
academic interest but, now it is practical importance to business. He
also said that, social responsibility is one of the key areas of
business and that computer has added a new dimension to business and
social activities.
Technological system can be conceived to be
creative. To its creativity, Marvin and Mareia (1984) said that, “office
automation should help to increase productivity, eliminate waste, and
create new and more challenging jobs for those willing to adopt
themselves to the new system.
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ABSRACT - [ Total Page(s): 1 ]This study examined the socio – economic and technological system of modern business and how they affect the job of the modern days secretaries in selected business organization using Nigerian Telecommunication, Enugu (NITEL) as a case study.The population of study consisted of 26 secretaries who made up the sample.Questionnaire was the main instrument used. Simple percentage was used for the data analysis. The findings revealed that: secretaries in modern business organization are affect ... Continue reading---
