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Motivation As An Instrument For Achievement Of Higher Productivity
[A CASE STUDY OF GRANTEE TRUST BANK, ENUGU, ENUGU STATE]
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In every
organization whether profit and non-profit making organization,
motivation is inevitable because it is an essential tool which enhances
the productivity of workers. It can be defined as process of stimulating
people to action in order to achieve the desired goal. It is a
synthesis of how employees think and feels about their job, their
working condition, their supervisor, their organization and their fellow
workers.
A closer look at the Guaranty Trust Bank Ogui road Enugu
reveals a lot of punctualities and good working attitude among the
employees. The work attitude of employees of Guaranty Trust bank is so
much desirable. The organization strives towards meeting customers
expectations. The study is based on the hierarchy of need theory
developed by Abraham Maslow starting in ascending order of importance.
The basic need are the physiological need, security or safety needs,
affliction or acceptance, esteem or self actualization. Motivation
generally is the overall provision of those individual needs that spared
them to enter into an organization. Such need as the need for higher
pay, a prestigious title in an office and host of other things that give
people a reason to perform
Robert C. Apple, by his book “ Modern
business administration “ defines Motivation as the way urges,
aspiration drive and need of human beings are directed and explain their
behaviour. According to him, motivation may simply be described as
keenness for a particular pattern in behaviour
Harchet (1989) said
that motivation is understanding the needs or urges which prompt people
to do things and provide a way of helping them satisfy these through the
organization while at the same time harnessing contribution to satisfy
the organizational needs. The foundational principle of the need theory
are that until the basic need are satisfy in the degree necessary to
maintain life other needs would not motivate people
Motivation vary
with individual, some people would be reasonably satisfied with a level
of motivation while another person will be inadequate.
Motivation of employees in essence increase their morals, thereby leading to the company’s high productivity.
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ABSRACT - [ Total Page(s): 1 ]The investigation as an instrument for the achievement of higher productivity with particular reference to Guaranty Trust Bank Ogui Enugu was intended to investigate method used for by the said organization in motivating their worker which leads to increase in productivity in the organization.In conducting the research, the researcher made use of two research instrument, the questionnaire and oral interview. These were among management and the staff of the said organization. In analyzing the dat ... Continue reading---
