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Influence Of Communication Equipment On The Efficiency Of The Secretary
[A CASE STUDY OF NBL/AMA GREENFIELD 9TH MILE CORNER ENUGU]
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1.4 STATEMENT OF THE PROBLEM
Our
nuclear age is witnessing an everyday reduction in the number of staff
required to perform units of a particular operation due to the
development and injection of various communication equipment.
Based
on this development it becomes logical to ask if the communication
equipment are bringing about changes in the communication role of the
secretary.
The problem now to be death with is “Can communication equipment enhance or undermine the efficiency of the secretaryâ€
1.5 PURPOSE OF THE STUDY
The purpose of the study us to
a. Look into the roles a secretary has to play in the m=world of modern communication
b. Identify some of the oral and written communication equipment
c. Determine the effect of communication equipment on the secretary’s efficiency
d. Identify the merits and demerits of the communication equipment and their influence on the secretary.
1.6 SIGNIFICANCE OF THE STUDY
This
work aims at establishing the roles of a secretary in the world if
modern communication. It equally aims at clearing the mind of those who
think that secretaries are never-do-well and to make it clear that there
is a difference between copy typists and trained secretaries.
Also
of importance in this study is the knowledge of the communication
equipment to secretaries. Students studying secretarial and business
administration respectively are not left out.
The research will also
try to allay the fear in some practicing secretaries and students
secretaries that advancement of communication technology will have
counter-productive effect on the role of a secretary
1.7 SCOPE OF THE STUDY
The
scope of this study is very wide if it has to be carried out in all
organizations. Therefore, this research study will be confined to
secretaries of (Nigeria Breweries Public Limited Company/Ama Greenfield,
9th mile corner Enugu) NBL. The company has enough of communication
equipment and secretaries that operate them.
Moreover the research is
centered on this technological age where the innovations seem to take
the position of human communication and that id a secretary in an
organization. Thus, this research could be described as a modern and
computer age study.
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ABSRACT - [ Total Page(s): 1 ]This research work was carried out to examine the influence of communication equipment on the efficiency of the secretary with particular reference to Nigerian Breweries Public limited company NBL/Ama Green Field 9th mile corner Enugu.The theoretical frame work for this study was based on the use of related literature. Both questionnaire, interview, textbooks, dictionary and past project were used in data collection and the researcher made use of all secretaries to the managers of NBL as the pop ... Continue reading---
