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Impact Of Information Technology On The Secretarial Profession
[A CASE STUDY OF SELECTED BUSINESS ORGANIZATIONS IN PORT HARCOURT METROPOLIS]
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CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
According to the topic, the key word Secretary comes from Latin word “Secretâ€. Originally, it means one entrusted with the secrets and confidences of a superior. Personal Secretary, being a skilled and specialized type of employee in an establishment is entrusted with some aspects of organizational functions in the unit including dealing with people, correspondence and other business matters, especially private or confidential matters.
Secretarial profession had started as far back as 1920. Prior to the advent of Technological facilities improvement, such as computer, word processor, and
Electric typewriter etc. Secretaries used reed pen in taking shorthand dictations, processing minutes and letters, that rather makes their job boring and less interesting.
During the industrial revolution at the turn of the century, businesses offices faced a paper-work crisis. And Secretary solved the crisis by adapting well to new technologies such as adding and calculating machines, telephone and electric typewriter. Today, secretaries who are also known as administrative assistants, office co-coordinators, executive assistants etc, are using computers, Internet and other advance office technologies to perform vital “Information management†functions in the modern office.
Secretaries no longer simply type correspondence for the boss. But now, they often write that correspondence as well as plan meeting, organize data using spreadsheet and database management.
In 1960’s the Information Technology came into existence, and it is a set of standards covering all processes involved in the development of an integrated computer database management.
Information system, that are used today by the secretaries in the normal execution of their routine works.
The evolution of Information Technology (IT) was traced back to the age of Abacus Computer by the Egyptians around, 3,000 BC. It was used for the systematic calculation of the arithmetic and numeric operations. At the sometime “the Boroughs Machine†has been developed to hold business information.
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ABSRACT - [ Total Page(s): 1 ]Information Technology that is formally known as modern
office machines are widely been used in our offices today. It is usually been
used in order to facilitate office work and reduces labour cost. The aim of
this study is to determine the extent the Information Technology (IT) has
helped the secretary in the dissemination/execution of his or her daily routine
works.
Prior to the technological development in offices, clerical works were done
manually. But today the invention of some equi ... Continue reading---
