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Effect Of Globalization Of Information Technology On Office Services In N Igeria
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STATEMENT OF THE PROBLEM
This research work is focused on the effects
of Globalization of information technology on office service. It has
been observed that organizations both company, government and private in
Nigeria has been left behind not really moving at the pace at which
this technology
Despite the provision of office equipment, office
service providers lack the skills and knowledge to handle or in
performing their duties using modern information technology because they
are not being trained by the organizations to acquire the necessary
skills they need.
Moreover, some organizations find it difficult to
adopt to the changes of information technology. The changes that
information technology is bringing to individuals and economics are
creating significant new uncertainties. Organizations and people are
forced to adapt to new circumstances and to new requirements at the work
place and outside, and these adaptation processes are complicated and
often initially difficult.
However, there is the fear of losing ones
job due to information (electronics) technology explosion and the fear
of complex equipment being introduced into the system the fear of
secretarial ability and skills changes, also the fear of changes in
secretarial job title.
PURPOSE OF THE STUDY
This study is designed
towards identifying some of the effects of globalization of information
technology on office services. Specifically this study is out to:
To find out the effect of globalization of information technology on office services
To determine the prospects of globalization of information technology on office services
To find out the effect of globalization on office productivity.
To find out the difficulties that organization encounter when using information technology for office services delivery.
RESEARCH QUESTIONS
What are the effects of globalization on office
What role does globalization play in the development of professional secretaries
What are the prospects of globalization of information technology on office services
What are the problems / difficulties encountered in the use of information technology for office delivery?
What are the likely remedies for alleviating these problems?
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