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Problems Of Ineffective Communication In An Organization
[A CASE STUDY OF VETCO GRAY NIGERIA LIMITED, PORT-HARCOURT]
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1.2 STATEMENT OF PROBLEM
Inefficient communication constitutes a
major problem to any organization. It goes a long way in preventing such
organization from achieving the set objectives. Irrespective of the
different perspective one may look at it, be it from the angle of the
employee or the employer, it is always believed that inefficient
communication is unfavourable towards the realization of the
organizational goals.
Some of the problems associated with ineffective communication in a business organization using my case study as an example are,
(1)
lack of proper channels of communication throughout which information
is obtained. This explains why there still exists situations were minor
problems which could be solved by simple dialogue between the workers
and the management most times lead into major problems which cause some
set back in the company.
(2) Secondly, the organization is not
willing to carry its employees along, through sharing of information on
management decisions. This gave way for workers to receive and give
information from the grave vine rumours, and rumour being unhealthy
development brings about negative opinion and also leads to unfavourable
reaction to the organizational problems. The business organizations I
am researching on, being a manufacturing and service company, often run
out of stock of raw materials, this explains why productions is not
carried out as scheduled, no other genuine reason could be given for
this lack of raw materials but inefficient communication which breeds
negative development in an organization. And as we all know disrupted
production does not enhance regular payment of workers salaries and
motivation and when workers are hungry, they go unhealthy about the
organization who does not truly see communication as vital aspect of
communication gap is bound to suffer.
1.3 PURPOSE OF STUDY
This research work is embarked upon for the following purposes:
(1) To find out the problems caused by ineffective communication in an organization.
(2) To find out the strategies which could enhance effective communication in organization.
1.4 SCOPE AND DELIMITATION OF THE STUDY
The
research work is limited to finding out the problems of ineffective
communication in selected business organization using Vetco Gray Nigeria
Limited Port-Harcourt as case study.
1.5 Significance of the Study
This
research work is aimed at using the most effective means of
communication and its impact on all aspects of human and business
activities. The result of this research work will also help business
organizations know the strategies and how to implement it to enhance
effective communication in organization, and also how to reduce the
barriers to effective communication.
1.6 RESEARCH QUESTIONS
The following questions were produced to guide the researcher towards a meaningful and unbiased result:
(1) What are the problems caused by ineffective communication in organizations?
(2) What are the strategies employed by organizations to enhance communication?
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ABSRACT - [ Total Page(s): 1 ]The research work was based on the problems of ineffective communication in business organization, a case study of Vetco Gray Nigeria Limited, Port-Harcourt. The purpose of the research was to find out the problems caused by ineffective communication and the strategies, which could be used to enhance effective communication in business organization.In source for data for this study, relevant questionnaires were produce and distributed to both Senior and Junior staff in the organization as well a ... Continue reading---
